SHEILA DUMYAHN
Zion,IL
Summary
Dynamic professional leader with extensive experience driving operational excellence and strategic growth. Proven track record of fostering team collaboration and delivering impactful results in fast-paced environments underscores a commitment to excellence. Expertise in navigating complex challenges, analytical problem solving, optimizing processes, and cultivating positive workplace cultures enhances organizational effectiveness. Recognized for adaptability, effective communication, and strong decision-making abilities that inspire teams to achieve their best.
Overview
26
26
years of professional experience
Work History
Floor Lead
SBM Management Services LP
Kenosha, WI
01.2018 - 07.2018
- Provided guidance for janitorial staff and event plans.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
- Mixed, used, properly labeled and stored hazardous chemical cleaners to reduce risk of injury or illness.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
Director of Operations and Food Service
Aramark Education
Zion, IL
09.2017 - 10.2017
- Developed managed operating budgets for three campuses
- Assisted multi-unit site operations
- Cut operating budget 5% by targeting efficient labor schedules, managing waste and precise inventory controls
- Recruited, hired and trained 30+ new employees
- Boosted company efficiency through technology upgrades and process improvements such as Wipe out Waste and 5 P's of Production
- Prepared and executed operational audits and completed USDA - NSLP regulatory audits
Floor Associate
Amazon
Kenosha, WI
10.2016 - 01.2017
- Picked, staged and loaded products for specific routes for shipping
- Transported goods from racks, shelves and vehicles
- Worked at a rapid pace to meet tight deadlines
- Banded, wrapped, packaged and cleaned equipment
- Operated, floor sweepers, pallet jacks
Elementary Teacher Student Services
Zion Christian School Zion
Zion, Il
09.2000 - 09.2003
- Observed and assessed student performance - kept records of progress
- Tutored children individually and in small groups to help them with difficult subjects
- Taught after-school and summer enrichment programs
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance
- Created lesson plans in accordance with state curriculum and school-wide curriculum standards
Rural Letter Carrier, United States Postal Service Zion
01.1993 - 08.1999
- Organized and Delivered Mail and assisted overtime routes -Complete box pickup, scans and Express Mail -Managed Route Reviews and Realignment of Routes -Assisted Post Master
Education
Serv Safe Sanitation National Restaurant Association
2004
Building Leadership Skills
2003
Zion Christian School High School Diploma
1988
Skills
- Financial budgeting and analysis
- Strategic planning
- Cost and Inventory Control
- Leadership and team building
- Operations management multi unit
- Staff training/development
- Customer relationship management
- Problem resolution
Timeline
Floor Lead
SBM Management Services LP
01.2018 - 07.2018
Director of Operations and Food Service
Aramark Education
09.2017 - 10.2017
Floor Associate
Amazon
10.2016 - 01.2017
Elementary Teacher Student Services
Zion Christian School Zion
09.2000 - 09.2003
Rural Letter Carrier, United States Postal Service Zion
01.1993 - 08.1999
Serv Safe Sanitation National Restaurant Association
Building Leadership Skills
Zion Christian School High School Diploma