Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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SHEILA GIVENS

Las Vegas,Nevada

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Client Advisor

Louis Vuitton - LVMH
Las Vegas, NV
04.2019 - 01.2024
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Assisted customers with selecting products that best suited their needs.
  • Suggested additional items based on customer needs and preferences.
  • Developed strong relationships with customers by providing exceptional customer service.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.

Client Advisor/Sales Associate

Nordstrom
Las Vegas, NV
01.2016 - 04.2019
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed opening and closing duties, including cash handling.
  • Participated in weekly team meetings to discuss goals and strategies.
  • Processed transactions using a point-of-sale system.
  • Organized store by returning merchandise to proper areas and restocked displays.

Brand Ambassador

Saks Fifth Avenue
Las Vegas, NV
05.2013 - 01.2016
  • Provided customer service and product knowledge to customers regarding fragrances.
  • Advised customers on fragrance selections based on their individual preferences and needs.
  • Maintained accurate records of sales and inventory data.
  • Showed customers different perfumes and demonstrated scents by spritzing on pulse points.
  • Organized seasonal promotional events to boost sales numbers.
  • Performed opening and closing duties, including cash handling.
  • Participated in weekly team meetings to discuss goals and strategies.

Education

Some College (No Degree) - Business Administration

Indiana University
Bloomington, IN

Skills

  • Consultative Selling
  • New Business Development
  • Business Development
  • Customer Engagement
  • Client interaction
  • New Account Setup
  • Client Retention Strategies

Affiliations

SPORTS CAMPING VOLUNTEERING FUNDRAISING

References

References available upon request.

Timeline

Client Advisor

Louis Vuitton - LVMH
04.2019 - 01.2024

Client Advisor/Sales Associate

Nordstrom
01.2016 - 04.2019

Brand Ambassador

Saks Fifth Avenue
05.2013 - 01.2016

Some College (No Degree) - Business Administration

Indiana University

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SHEILA GIVENS