Sheila Hernandez
Tampa,FL
Summary
Motivated and eager 18-year-old with strong communication and problem-solving skills. Quick to learn and adapt to new tasks, with a strong work ethic and a positive attitude. Experienced in customer service and team collaboration through volunteer work and school projects. Seeking an entry-level opportunity to develop new skills and contribute to a dynamic team.
Overview
1
1
year of professional experience
Work History
Team Member
Ding Tea
Brandon, FL
05.2024 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Doughnut Specialist
Krispy Kreme
Brandon, FL
02.2023 - 09.2023
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Optimized inventory management, minimizing waste and reducing costs.
Education
Highschool -
Tampa Bay Technical High School
Tampa, FLSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Money handling
- Creativity and innovation
- Fluent in Spanish
Timeline
Team Member
Ding Tea
05.2024 - 08.2024
Doughnut Specialist
Krispy Kreme
02.2023 - 09.2023
Highschool -
Tampa Bay Technical High School