Focused [Job Title] motivated to deliver seamless and pleasant healthcare experience to patients. Offering [Number]-year background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing and drawing blood samples and preparing treatment rooms for examinations.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Round valley Indian health center
Covelo, CA
01.2016 - Current
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Registered new patients into practice management software program accurately entering demographic information.
Processed orders for medical supplies and lab equipment.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Documented notes during patient visits.
Scheduled appointments for patients via phone and in person.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered [Number] calls per shift to assist with customer questions and concerns.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Exceeded customer satisfaction by finding creative solutions to problems.
Assisted with customer requests and answered questions to improve satisfaction.
Maintained updated knowledge through continuing education and advanced training.
Maintenance Technician
RVIHC
Covelo, CA
01.2019 - 01.2023
Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
Aligned and balanced new equipment after installation.
Assembled, installed or repaired electrical or electronic components and pipe systems.
Implemented troubleshooting techniques to resolve issue.
Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.
Assisted in the installation of new machinery and equipment.
Routinely inspected equipment for preventive and emergency maintenance needs.
Repaired machines, equipment or structures using tools or equipment.
Developed preventative maintenance plans for various types of machinery.
Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
Dismantled machines, equipment, or devices to access and remove defective parts.
Monitored inventory levels of replacement parts and supplies needed for repairs.
Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
Conducted regular safety checks to ensure compliance with OSHA standards.
Followed established safety procedures when operating heavy machinery.
Recorded type and cost of maintenance or repair work.
Responded promptly to emergency breakdowns at any time during shift hours.
Maintained clear and safe workspace areas to meet OSHA standards.
Floor Manager 2014-2016
Hidden Oaks Casino
Covelo , CA
02.2014 - 02.2016
Ensured that all staff members adhered to safety guidelines and regulations.
Maintained a safe, clean and organized floor environment.
Assigned tasks to team members in accordance with their skillset.
Resolved customer complaints or escalated them as necessary for further resolution.
Created daily work schedules for staff members according to the needs of the business.
Developed strategies for increasing sales productivity and profitability within the department.
Organized promotional events such as product launches or special discounts in order to increase sales revenue.
Participated in meetings with upper management to discuss progress reports or operational updates.
Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
Certified Nursing Assistant
Northbrook skilled nursing facility
Willits, CA
02.2009 - 02.2014
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Reported changes in patient condition to registered nurse or physician.
Answered call lights promptly and responded to patient needs accordingly.
Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
Observed patients for any changes in their physical or mental condition.
Served meals to patients in their rooms and assisted with feeding when needed.
Cleaned and sanitized patient rooms according to established protocols.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Collected specimens for testing purposes upon request from physicians or nurses.
Took temperature readings orally or rectally as instructed by the RN or MD.
Provided emotional support to family members regarding end-of-life decisions.
Provided comfort measures such as back rubs and positioning pillows for added comfort.
Responded quickly to emergency situations involving sudden illness or injury.
Education
Typing And Basic Bookkeeping
Continued Education Online
Covelo, CA
01-2022
Maintenance And Basic Repairs
Continued Education Online
Online Courses
01-2020
Trade School - Facility Safety And Nursing Assistant
Northbrook Skilled Nursing Facility
Willits, CA
02-2012
Skills
Excellent people skills
Fast learner
Willing and able to be very versatile in skill sets in most any work situation
Works well with others and enjoys implementing team building skills when necessary
Time management, excellent
Flow Management skills
Scheduling
Inventory Management
Procedure Assistance(medical)
Medical Terminology
HIPAA Compliance
Data Entry
Patient Care Coordination
Chronic Disease Management
EKG Set up and Monitoring
Customer Service
Restocking Lab Supplies
Electrocardiography (EKG)
Patient Assessments
Vital Sign Monitors
Documentation Expert
Electronic Medical Records
Patient Management
Inventory and Supply Management
Equipment Sterilization
Wound Care and Irrigation
Understands Mobility Assistance Needs
Patient-Focused Care
Timeline
Maintenance Technician
RVIHC
01.2019 - 01.2023
Medical Assistant
Round valley Indian health center
01.2016 - Current
Floor Manager 2014-2016
Hidden Oaks Casino
02.2014 - 02.2016
Certified Nursing Assistant
Northbrook skilled nursing facility
02.2009 - 02.2014
Typing And Basic Bookkeeping
Continued Education Online
Maintenance And Basic Repairs
Continued Education Online
Trade School - Facility Safety And Nursing Assistant
Medical Assistant at Express Health Urgent Care and Medical Weight Loss CenterMedical Assistant at Express Health Urgent Care and Medical Weight Loss Center