Sheila Juarez
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Floral Clerk
Jewels Osco
06.2023 - Current
- Unboxed, tagged and placed products in attractive displays to catch attention of patrons upon entering store.
- Assisted with monthly inventory counts.
- Set up and broke down holiday and seasonal displays.
- Educated customers about proper handling and care for maximum life of each flower arrangement or plant.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
Server
Victoria Banquets
06.2021 - 12.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on banquet standards and best practices.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Call Agent
State Farm
12.2020 - 05.2021
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
- Maintained high call quality standards by adhering to company guidelines and protocols.
- Achieved targeted call resolution times by swiftly identifying issues and providing solutions.
- Built strong customer relationships with empathetic communication and active listening skills.
Education
Bachelor of Science - Biology
Roosevelt University
Chicago, IL05.2027
Bachelor of Science - Minor in Psychology
Roosevelt University
Chicago, IL05.2027
Skills
- Teamwork Abilities
- Time Management
- Creative Thinking
- Stress Management
- Organizational Skills
- Microsoft Excel
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
Floral Clerk
Jewels Osco
06.2023 - Current
Server
Victoria Banquets
06.2021 - 12.2023
Call Agent
State Farm
12.2020 - 05.2021
Bachelor of Science - Biology
Roosevelt University
Bachelor of Science - Minor in Psychology
Roosevelt University
Similar Profiles
Tyneisha BennettTyneisha Bennett
Online Order Picker at Jewels OscoOnline Order Picker at Jewels Osco
Daniel MartinezDaniel Martinez
Deli Associate at Jewels OscoDeli Associate at Jewels Osco
Carlos OrtegaCarlos Ortega
Liquor Assistant at Jewels OscoLiquor Assistant at Jewels Osco