Sheila Maupin

• Interacted effectively with clinical staff by using active listening and interpersonal skills.
• Implement new standard work and educate involved staff on changes.
• Facilitate hiring of qualified field and office staff by interviewing applicants and making recommendations for employment.
• Participated and implemented strategic plans enabling facility to meet budgetary, clinical and quality assurance short term and long term goals.
• Direct day-to-day administrative and operational functions for Home Health
• Assure patient care is delivered is safe, effective and efficient, resulting in positive clinical outcomes, as well as financial outcomes.
• Ensures patient services are appropriately provided and supervised by the professional management staff per agency policies.

• Regularly evaluated employee performance and provided feedback.
• Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
• Oversaw overall operation of home health services and patient care.
• Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
• Promoted high morale and staff retention through communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
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• Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
• Provided physical assessments, medication and chronic disease management to home health patients.
• Advised and coached patients progressing from hospitals, rehab facilities and other medical organizations to at-home treatment settings.
• Documented patient vitals, behaviors and conditions to communicate concerns to supervising Clinical Manager.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.

• Regularly evaluated employee performance and provided feedback.
• Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
• Oversaw overall operation of nursing services and patient care.
• Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
• Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
• Implement new policies and educate staff on changes.
• Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
• Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.

• Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
• Provided physical assessments, medication and chronic disease management to home health patients.
• Advised and coached patients progressing from hospitals, rehab facilities and other medical organizations to at-home treatment settings.
• Documented patient vitals, behaviors and conditions to communicate concerns to supervising Clinical Manager.

• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
• Monitored and managed 4 clinical and support staff in the Care Coordination Team. Effective counseling in health maintenance and disease management with emphasis on diabetes, depression and perinatal and postpartum care. Liaison between patients and physicians to ensure patient comprehension of treatment plans and optimal patient outcome, including limiting readmission to hospital. Demonstrated ability to lead and motivate outstanding healthcare team. Coordinated Quality Improvement Activities (QIA's) to identify performance areas for improvement. Developed and implemented guidelines for Patient Navigator and RN Care Coordinator. Developed and implemented guidelines for education on Perinatal Support Services and Diabetic education. Documented patient assessment and information obtained from phone interview, face to face in clinic or home visit. Responsible for clinical processes and management of grants. Developed teaching program for high risk pregnancies with monthly follow up until 2 month post partum.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.

• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
• Communicated with patients, ensuring that medical information was kept private.
• Direct day-to-day administrative and operational functions for Home Health Office.
• Regularly evaluated employee performance and provided feedback.
• Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.

RN Case Manager Amedisys Home Health, Anchorage, AK 3/2011 2/12, RN Case Manager Professional Health Care at Home, Pleasant Hill, CA 8/2010 -2/2011 RN Case Manager MGH Home Home Health, Olney, MD, 5/2010 - 8/2010 RN Case Manager RN Staff Nurse St Vincent’s Hospital, Emergency Room, Santa Fe, NM

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
• Answered codes quickly and orchestrated efficient, skilled medical care.

• Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
• Provided physical assessments, medication and chronic disease management to home health patients.
• Advised and coached patients progressing from hospitals, rehab facilities and other medical organizations to at-home treatment settings.
• Documented patient vitals, behaviors and conditions to communicate concerns to supervising Clinical Supervisor.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
• Answered codes quickly and orchestrated efficient, skilled medical care.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
• Answered codes quickly and orchestrated efficient, skilled medical care.

• Administered nursing care to cardiac patients undergoing diagnostic, therapeutic or emergency services.
• Prioritized and revised patient care activities based on acuity of symptoms and patient preferences.
• Assisted in diagnosis and treatment of conditions such as unstable angina, cardiomyopathy, coronary artery disease, and cardiac dysrhythmia.
• Maintained detailed records of patient conditions, reactions and progress in alignment with physician orders.
• Liaised with patients following cardiothoracic surgical procedures, providing support and education on post-surgical care.
• Conducted initial assessments, documented findings in patient records and notified physicians of abnormal findings.