Sheila Melson
Rex,Ga
Summary
Detail-oriented professional with a strong background in insurance and logistics. Skilled in data interpretation and policy analysis, consistently delivering efficient claims processing and fostering strong client relationships. Aiming to leverage expertise to optimize service delivery and enhance operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Insurance Advisor
COUNTRY Financial
08.2025 - Current
- Assisted clients in identifying insurance needs and selecting appropriate coverage options.
- Educated customers on policy features, benefits, and terms to enhance understanding.
- Processed applications and claims efficiently while ensuring compliance with company policies.
- Developed strong relationships with clients through effective communication and personalized service.
Line Haul Truck Driver
AAA Cooper Transportation
06.2017 - Current
- Operated long-haul trucks to transport freight across regional routes efficiently.
- Ensured compliance with DOT regulations and company safety policies during all driving operations.
- Conducted pre-trip and post-trip vehicle inspections to maintain optimal truck performance and safety standards.
- Collaborated with dispatch to optimize routes, reducing delivery times and improving customer satisfaction.
Dedicated Driver
Sygma Network
06.2015 - 06.2017
- Ensured timely delivery of goods while adhering to safety regulations and company policies.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety and reliability.
- Managed route planning to optimize fuel efficiency and reduce delivery times.
- Trained new drivers on company protocols and best practices for safe driving.
Education
Associate of Science - Business (School Closed While Enrolled)
ITT Technical Institute
Atlanta, Ga. 30349 08-2016
Skills
- Goal-oriented mindset
- Data interpretation
- Policy analysis
- Claims management
Accomplishments
Active Commercial Driver License 30 years of experience.
Commercial Endorsements Hazmat, Tanker, Triples/Doubles.
Driver Trainer Experience.
Computer Literate.
Certification
State of Georgia Licensed Insurance Agent.
License Number 881369
NPN Number 13304587
Life, Accident & Sickness Agent
Property & Casualty Agent
Independent Adjuster Agent
Timeline
Insurance Advisor
COUNTRY Financial
08.2025 - Current
Line Haul Truck Driver
AAA Cooper Transportation
06.2017 - Current
Dedicated Driver
Sygma Network
06.2015 - 06.2017
Associate of Science - Business (School Closed While Enrolled)
ITT Technical Institute