Sheila Meyers
West Caldwell
Summary
Compassionate professional in social services field, known for high productivity and efficiency in task completion. Skilled in client assessment, case management, and crisis intervention. Excel at communication, empathy, and problem-solving to support diverse populations effectively.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Intensive Case Manager
Catholic Charities Archdiocese of Newark
Newark
07.2021 - 06.2025
- Managed 35+ welfare-to-work clients with individualized strategies that facilitated financial independence prior to benefit termination.
- Conducted daily intakes to assess clients' barriers and mental health status.
- Developed individual service plans and monitored clients' progress and well-being.
- Connected clients with employment services, housing resources, childcare, and community programs to enhance their support network.
- Prepared and submitted monthly reports for state funding.
Overnight Resident Advisor
Covenant House Newark-Nacys Place
Montclair
06.2019 - 07.2021
- Monitored mental health clients 21 and under in a residential setting to ensure safety, stability and compliance with their treatment plan.
- Administered medication in accordance with physicians' orders and organizational protocol with HIPAA.
- Maintained accurate daily logs and medication administration records (MAR).
- Conducted regular safety inspections to ensure a secure living space for all residents.
- Maintained accurate records of resident interactions and incidents for compliance purposes.
- Communicated critical incidents, behavioral changes and safety concerns to supervisors and clinical team.
Full-Time Care Giver
Self
Bloomfield
03.2017 - 06.2019
Case Manager
Covenant House New York
New York
10.2016 - 03.2017
- Coordinated comprehensive care plans for at-risk youth facing homelessness, ensuring tailored support and resource allocation.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Counseled clients on available resources within the community that could help meet their needs.
- Facilitated access to housing, healthcare, and educational resources, empowering clients to achieve stability and self-sufficiency.
- Advocated for clients in legal and social service settings, enhancing their access to necessary support and protecting their rights.
- Documented client progress and case notes in electronic systems.
- Participated in multidisciplinary team meetings to discuss client cases.
Relocated
Self-employed
East Hanover
12.2014 - 10.2016
Juvenile Detention Officer
Broward County Sheriffs Department
Ft Lauderdale
08.2013 - 12.2014
- Supervised daily activities of detained youth in secure facility, ensuring safety and compliance with facility regulations.
- Interviewed clients and reviewed documentation regarding nature and extent or criminal record, current and prospective social challenges, and basic needs to determine appropriate living quarters.
- Safely transported youth to court and medical appointments utilizing agency vehicles.
- Implemented behavior management strategies to maintain order and discipline, resulting in a more structured environment for youth.
- Facilitated group discussions to promote conflict resolution among residents, enhancing interpersonal skills and reducing incidents of conflict.
Admission Counselor
Keiser University
Ft Lauderdale
10.2011 - 08.2013
- Guided prospective students through admissions process and program options.
- Generated new enrollment to meet monthly objectives through a high volume of outgoing calls, marketing letters, emails and in-person visits.
- Conducted comprehensive interviews to assess student qualifications and interests.
- Provided ongoing support to students throughout enrollment and orientation phases.
- Maintained accurate records of all inquiries, applicants, acceptances, denials, and withdrawals from admission processes.
Assistant Coordinator
Covenant House Florida
Ft Lauderdale
05.2006 - 10.2009
- Promoted. Supervised and evaluated 8+ case managers, ensuring adherence to high-quality performance standards and improving service delivery.
- Trained new volunteers and interns to enhance program delivery effectiveness and support organizational goals.
- Conducted hiring interviews to select qualified candidates for open positions.
- Compiled relevant data and statistics for daily agency reports, providing insights for decision-making and operational improvements.
Overnight Case Manager
Covenant House Florida
Ft Lauderdale
04.2004 - 05.2006
- Supervised at risk youth in a residential setting.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention and conflict resolution in high-pressure situations.
- Conducted intake and discharges in a timely manner.
- Ensured compliance with agency guidelines by maintaining accurate case records and documentation.
- Administered medication and ensured the medical logs (MAR) were completed.
- Recorded detailed case notes and managed client records in database systems for efficient information retrieval.
Education
Bachelor of Arts - Sociology/Criminal Justice
Bloomfield College
Bloomfield, NJ06-2004
Skills
- Case Management
- Crisis Intervention
- Conflict Resolution
- Report documentation
- Customer Service
- Team Collaboration
- Working with Diverse Population
- Communication skills
Custom Section 1
- Girls Basketball Coach-Cardinal Gibbons High School
- Substitute Teacher-St. Coleman's Elementary School.
Certification
CPR/First Aid, PAR, Nonviolent Crisis Intervention, and NAPPI prevention.
Timeline
Intensive Case Manager
Catholic Charities Archdiocese of Newark
07.2021 - 06.2025
Overnight Resident Advisor
Covenant House Newark-Nacys Place
06.2019 - 07.2021
Full-Time Care Giver
Self
03.2017 - 06.2019
Case Manager
Covenant House New York
10.2016 - 03.2017
Relocated
Self-employed
12.2014 - 10.2016
Juvenile Detention Officer
Broward County Sheriffs Department
08.2013 - 12.2014
Admission Counselor
Keiser University
10.2011 - 08.2013
Assistant Coordinator
Covenant House Florida
05.2006 - 10.2009
Overnight Case Manager
Covenant House Florida
04.2004 - 05.2006
Bachelor of Arts - Sociology/Criminal Justice
Bloomfield College