Sheila M. LaRock

Cared for clients with Intellectual disorders, taking them out into the community for fun and behavioral growth, physical exercise.

• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Delivered individualized, compassionate and attentive patient care.
• Reduced patient stress levels through effective communication and active listening skills.
• Participated in routine continuing educational opportunities.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Assisted patients with daily living activities, promoting independence and dignity.

• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Created marketing advertisements to increase awareness of services and boost sales.
• Developed unique treatment protocols, incorporating various modalities such as aromatherapy and acupressure.
• Established a positive and calming atmosphere within the treatment space, addressing any issues promptly and professionally to maintain client satisfaction.
• Established a loyal clientele.
• Participated in local health fairs and public outreach services.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.

• Communicated with customers in person and telephone.
• Created work orders and followed through to completion of job.
• Account receivables and payables.
• Inventory control.
• Managed weekly/daily scheduling.
• Created month end/year end accountant reports.

• Customer Service.
• Bookkeeping.
• Shipping & Receiving.

• Scheduling.
• Order Picking.
• Shipping & Receiving.
• Factory Assembly.