Sheila Morales
Kyle
Summary
Knowledgeable and self-driven professional with extensive experience in people-centered settings. Outgoing and personable team player focused on doing my best for others, both personally and professionally. Articulate, detail-oriented, and passionate about developing and cultivating client-based relationships .
Overview
16
16
years of professional experience
Work History
Client Service Associate
Edelman Financial Engines
01.2022 - Current
AP/AR Invoice Processor
South Kodiak, LLC
10.2020 - 01.2022
- Manage invoicing and payment processing operations
- Assist office manager in day-to-day operations
- Prepare and mail invoices to customers, process payments, and document account updates
- Monitor outstanding invoices and perform collections duties
- Complete and process purchase orders
- Use data entry skills to accurately document and input statements
- Respond to customer concerns and questions
- Develop rapport with customers to cultivate loyalty and satisfaction
Special Education Instructional Aide
Barton Middle School
08.2018 - 06.2019
- Provided instructional, behavioral, & communications support for students with varying disabilities under the teacher’s direction
- Supported each student’s mental, medical, physical, communicative, and emotional needs
- Provided assistance to teacher in the preparation, usage, and storage of instructional materials
- Collaborated with related service providers and other Special Ed supervisory personnel
- Recorded and reported academic and behavioral data for progress monitoring purposes
Guest Teacher
Hays CISD
08.2017 - 06.2018
- Provided instruction
- Implemented lesson plans
- Managed classroom environment
- Promoted student learning
- Ensured adequate supervision to assure health, welfare, and safety of all students
Interning Program Assistant
Hays County Juvenile Probation/Youth Initiative Program
01.2016 - 05.2016
- Provided academic support
- Provided employment-readiness training
- Provided community resource assistance & training
- Guided clients to desire, pursue, & achieve positive educational & work-related goals
- Guided clients to desire & pursue positive life choices
Preschool Lead Teacher
First Baptist Church of Kyle
08.2012 - 05.2014
- Planned, implemented, and taught activities to meet the physical, emotional, intellectual, social, and spiritual needs of students
- Established routines & provided positive guidance
- Provided a safe & secure environment for students
- Implemented positive discipline when required
- Communicated and provided daily feedback with parents
Assistant preschool teacher
First Baptist Church of Kyle
01.2011 - 05.2011
- Assisted in all job duties listed under most recent teaching position
Preschool Office Assistant
First Baptist Church of Kyle
08.2009 - 12.2010
- Maintained current, accurate, & confidential student files
- Organized, maintained, & replenished teaching supplies and resources
- Organized & maintained school library
- Managed student tuition accounts
- Managed employee purchases & reimbursements
- Managed employee time sheets
- Assisted teachers in classrooms as needed
- Kept parents informed of program events & activities
Education
Bachelor of Science - Applied Sociology And English
Texas State University
San Marcos, TX05.2016
Skills
- Office administration
- Records management
- AP/AR proficiency
- Documentation & reporting
- Analytical reasoning
- Organization
- Excellent oral & written communication skills
- Advanced MS Office Suite knowledge
- Customer and client relations
- Outgoing & personable
Timeline
Client Service Associate
Edelman Financial Engines
01.2022 - Current
AP/AR Invoice Processor
South Kodiak, LLC
10.2020 - 01.2022
Special Education Instructional Aide
Barton Middle School
08.2018 - 06.2019
Guest Teacher
Hays CISD
08.2017 - 06.2018
Interning Program Assistant
Hays County Juvenile Probation/Youth Initiative Program
01.2016 - 05.2016
Preschool Lead Teacher
First Baptist Church of Kyle
08.2012 - 05.2014
Assistant preschool teacher
First Baptist Church of Kyle
01.2011 - 05.2011
Preschool Office Assistant
First Baptist Church of Kyle
08.2009 - 12.2010
Bachelor of Science - Applied Sociology And English
Texas State University
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