Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sheila Musinguzi

Winnipeg,MB

Summary

Results-driven insurance advisor professional with history of meeting company goals utilizing consistent and organized practices. Well-versed in operating in complex, dynamic environments under tight deadlines. Skilled in adapting to new situations and challenges to best enhance the organizational brand. Ready to help the team achieve company goals.



Overview

7
7
years of professional experience
1
1
Certification

Work History

Personal Lines Advisor

Hub International
03.2021 - Current
  • Offering friendly and efficient service to customers, handled challenging situations with ease.
  • Built and maintained relationships with clients to provide ongoing support.
  • Facilitated communication and collaboration between departments to help business function smoothly.
  • Exceeded goals through effective task prioritization and great work ethic
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Improved operations through consistent hard work and dedication.
  • Worked independently and with teams to meet deadlines and accomplish goals.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Sales Associate

Bath & Body Works
10.2020 - 01.2021
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Met selling expectations during scheduled shift and build highly satisfied and loyal customer base through engagement.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Representative

Red 5 / Salad Master
08.2017 - 04.2018
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Education

Bachelor's Degree - Mathematics

University of Manitoba
Winnipeg, MB
2024

Skills

  • Microsoft Excel Proficiency
  • Analytical and Critical Thinking
  • Attention to Detail
  • Organization and Time Management
  • Basic Programming Knowledge
  • Insurance Knowledge

Certification

  • Licensed Insurance Broker


Timeline

Personal Lines Advisor

Hub International
03.2021 - Current

Sales Associate

Bath & Body Works
10.2020 - 01.2021

Sales Representative

Red 5 / Salad Master
08.2017 - 04.2018

Bachelor's Degree - Mathematics

University of Manitoba

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Sheila Musinguzi