Connor McCarthy
Liverpool
Summary
Reliable and adaptable professional with strong communication, problem-solving, and critical-thinking skills developed through experience in emergency response, healthcare, public safety, customer service, and fast-paced operational environments. Proven ability to remain calm under pressure, make sound decisions in time-sensitive situations, and work effectively both independently and as part of a team. Recognized for attention to detail, leadership, accountability, and a commitment to providing exceptional service while maintaining safety and professionalism.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
WellNow Urgent Care
08.2025 - Current
- Assisted in patient intake processes, ensuring accurate documentation and efficient workflow.
911 Dispatcher
TLC Emergency Medical Service
06.2023 - Current
- Coordinated emergency response efforts with local law enforcement and fire departments.
Security Guard
Gilded Club
10.2022 - 01.2024
- Monitored and secured premises, ensuring safety of guests and staff.
- Conducted regular patrols to identify and address potential security threats.
Customer Service Representative
Circle K
11.2021 - 11.2022
- Assisted customers with inquiries, providing prompt and accurate information.
- Resolved customer complaints efficiently, enhancing overall satisfaction.
Pest Control Technician
Gannon Pest Control
05.2021 - 09.2021
- Conducted thorough inspections to identify pest infestations and assess treatment needs.
- Applied pesticides and treatments in compliance with safety regulations and environmental standards.
- Educated clients on pest prevention techniques to enhance long-term management strategies.
- Maintained accurate records of service visits, treatments applied, and client interactions.
Package Handler
FedEx
05.2020 - 02.2021
- Operated material handling equipment to load and unload packages efficiently.
- Sorted and distributed packages according to delivery routes and schedules.
- Maintained cleanliness and organization of work area to ensure safety compliance.
- Collaborated with team members to meet daily shipping targets consistently.
Education
High School Diploma -
Westmoreland High School
Westmoreland, NYSkills
- CPR certification
- Patient observation
- Workplace safety
- Work ethic
- Keen observer
- Emergency awareness
- Dependable and reliable
- Safety protocols
- Customer service
- Critical thinking
- Active listening
- Data entry
- Problem resolution
Certification
- EVOC - Emergency Vehicle Operators Course
- First Aid/CPR Certified
Timeline
Patient Care Technician
WellNow Urgent Care
08.2025 - Current
911 Dispatcher
TLC Emergency Medical Service
06.2023 - Current
Security Guard
Gilded Club
10.2022 - 01.2024
Customer Service Representative
Circle K
11.2021 - 11.2022
Pest Control Technician
Gannon Pest Control
05.2021 - 09.2021
Package Handler
FedEx
05.2020 - 02.2021
High School Diploma -
Westmoreland High School