Sheila Piper
Orange,MA
Summary
Dedicated Direct Support Worker with a proven track record at Commonwealth Of Massachusetts, excelling in patient care and compassionate caregiving. Skilled in medication administration and care plan assessment, actively promoting healthy lifestyles and independence among clients, while fostering strong relationships through effective communication. Committed to enhancing the quality of life for individuals with diverse needs. Collaborative and generous with strong skills in patience, empathy, and persuasion, ensuring supportive and effective interactions with individuals. Thrives in environments that require teamwork and interpersonal communication, bringing positive and cooperative approach to role of Direct Support Worker.
Overview
22
22
years of professional experience
1
1
Certification
Work History
DIRECT SUPPORT WORKER
Commonwealth of Massachusetts
05.2023 - Current
- Monitored client health status through regular assessments, observations, and documentation.
- Researched resources available in the community to assist with meeting client's needs.
- Encouraged independence while providing necessary guidance and supervision during activities of daily living.
DIRECT SUPPORT WORKER
Open Sky Community Services
01.2021 - 04.2023
- Participated in regular staff meetings and trainings related to best practices in direct support work.
- Promoted healthy lifestyle habits among clients such as exercise routines, nutrition education.
DIRECT SUPPORT WORKER
Aspire Living and Learning
10.2018 - 01.2021
- Facilitated socialization between individuals by organizing group outings or recreational activities.
- Utilized effective communication strategies to ensure positive relationships with clients, families, and other members of the team.
- Demonstrated strong organizational skills by managing multiple tasks simultaneously.
CITY CARRIER ASSOCIATE
United States Postal Service
01.2017 - 10.2018
- Identified problems or discrepancies in mailing addresses to ensure proper delivery.
- Adhered to postal regulations when delivering restricted items such as firearms.
- Performed daily inspections of assigned vehicles before beginning route assignments.
SPECIALIST
United States Army
06.2003 - 07.2015
- Implemented strategies to improve performance, accuracy, and quality.
- Leveraged strong communication skills to build relationships with clients.
- Coordinated with cross-functional teams on projects and initiatives.
Education
Associate of Science - Criminal Justice
Fitchburg State College
Fitchburg, MAAssociate in Arts (A.A.) - Criminal Justice
Mount Wachusett Community College
Gardner, MA05.2008
Skills
- Patient care
- First aid and safety
- Compassionate caregiving
- Housekeeping tasks
- Medication administration
- Care plan assessment
Certification
- First Aid
- CPR
Timeline
DIRECT SUPPORT WORKER
Commonwealth of Massachusetts
05.2023 - Current
DIRECT SUPPORT WORKER
Open Sky Community Services
01.2021 - 04.2023
DIRECT SUPPORT WORKER
Aspire Living and Learning
10.2018 - 01.2021
CITY CARRIER ASSOCIATE
United States Postal Service
01.2017 - 10.2018
SPECIALIST
United States Army
06.2003 - 07.2015
Associate in Arts (A.A.) - Criminal Justice
Mount Wachusett Community College
Associate of Science - Criminal Justice
Fitchburg State College
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