Sheila Rivera Milian
Ocala,FL
Summary
Accomplished Sales Executive with14 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
14
14
years of professional experience
Work History
Sales Executive
NUSKIN
05.2019 - 08.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Recommended complementary purchases to customers, increasing revenue.
- Listened to customer needs and desires to identify and recommend optimal products.
Senior Inside Sales Representative
Liza Milian Spa
11.2018 - 12.2019
- Set and exceeded inside sales goals by 30% establishing ambitious targets and motivating sales representatives.
- Updated accounts and maintained long-term relationships with clients.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Worked closely with other departments to promote products and marketing campaigns.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Recorded accurate and efficient records in customer database.
Senior Sales Representative
Figurama De PR
06.2009 - 11.2018
- Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
- Increased customer satisfaction ratings by successfully resolving challenges.
- Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Reached out to prospective leads through cold calling, applying variety of established selling methods.
- Increased profitability and built sales pipeline by leveraging multiple marketing channels and sales techniques.
- Developed exceptional interpersonal, speaking and listening skills from talking with both customers and upper management.
- Became overall sales leader by surpassing sales goals over 50% across multiple platforms.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Licensed Insurance Sales Professional
Triple SSS
03.2015 - 07.2017
- Generated quotes and proposals for clients to match individual needs.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Followed up promptly with interested clients to close sales.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Developed sales strategies to increase sales of insurance policies.
- Collected premiums on or before effective date of coverage.
Education
Bachelor of Science - Biomedical
Universidad Interamericana
Cupey, PRAssociate of Science - Medical Assisting
MedCert
OnlineBachelor of Arts - Graphic Design
Full Sail University
Winter Park, FLSkills
- Marketing Initiatives
- Issue Refunds
- Adobe Systems Adobe Creative Cloud
- Eclipse IDE
- Sales and Marketing
- Client Development
- Positive Customer Engagement
- Data Analysis
- Order Management
- Computer Proficiency and Microsoft Office
- Database Management
- Cold Calling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Executive
NUSKIN
05.2019 - 08.2023
Senior Inside Sales Representative
Liza Milian Spa
11.2018 - 12.2019
Licensed Insurance Sales Professional
Triple SSS
03.2015 - 07.2017
Senior Sales Representative
Figurama De PR
06.2009 - 11.2018
Bachelor of Science - Biomedical
Universidad Interamericana
Associate of Science - Medical Assisting
MedCert
Bachelor of Arts - Graphic Design
Full Sail University
Similar Profiles
Erika Eileen RomeroErika Eileen Romero
Machine Operator at NUSKINMachine Operator at NUSKIN
Vanessa A. SkelletVanessa A. Skellet
Brand Specialist at NuSkinBrand Specialist at NuSkin
Gisela ContrerasGisela Contreras
Line Operator at WATSACH NUSKINLine Operator at WATSACH NUSKIN