Sheila Roca-Mosquera
Dumfries,VA
Summary
Dedicated, detail-oriented Lead Ophthalmic Assistant with 5 years of experience in retina and ophthalmology care. Skilled in patient intake, ophthalmic testing, electronic health records. Committed to supporting physicians. Delivering excellent patient care and maintaining efficient clinic operations.
Overview
1
1
Language
11
11
years of professional experience
Work History
Lead Ophthalmic Assistant
The Retina Group of Washington
Woodbridge, Virginia
09.2021 - Current
- Diagnostic and retina procedures supported through assistance with OCT, Optos, Topcon, fluorescein angiography, visual field, and ERG testing.
- Successful retinal exam visits supported through patient preparation, history collection, and medication verification.
- Accurate vision screening achieved through measurement of visual acuity, intraocular pressure, and pupil responses.
- Comprehensive workups completed through testing of visual acuity and ocular motility.
- Patient understanding improved through education on drops, follow-up care, and testing instructions.
- Efficient clinic flow maintained through support of physician care, treatments, and daily workflow.
- Readiness for each visit established through exam room preparation according to protocol.
- Procedure support delivered in exam room through instrumentation, scribing, and back-teching.
- Clinical documentation and patient preparation strengthened through support of physician visits and retinal services.
- Monitored inventory levels and ordered supplies to maintain clinic operations.
Accounting Clerk
Stohlman Volkswagen-Subaru
Tysons Corner, Virginia
09.2019 - 07.2021
- Accounts Payable and Receivable
- Reconciled expenses and financial records to ensure accuracy and reliability.
- Inventory and Deal Processing
- Administrative and Closing Support
- Processed warranty cancellations and refunds to maintain customer satisfaction and loyalty.
- Filed accounting records for sales, service, and warranty departments to support efficient information retrieval.
Receptionist, Cashier, Rental Clark
Koons Tysons Toyota
Tysons Corner, Virginia
06.2015 - 09.2019
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed payments and updated accounts, ensuring accurate balance records.
- Scheduled service appointments using dealership calendar and appointment systems.
- Directed customers to appropriate sales consultants and service advisors, enhancing their experience.
- Answered multi-line phones incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Organized employer records in filing systems and document archives.
- Assisted in preparing reports on warranty claims activity for management review, supporting informed decision-making.
Education
High School Diploma -
Falls Church High School
Falls Church, VA06-2015
Some College (No Degree) - Developmental Psychology
NOVA Community Collage
Annandale, VASkills
- Ophthalmic imaging and diagnostics
- Visual field testing
- Fundus photography
- Tonometry expertise
- Patient care
- Clinical documentation
- EMR charting
- Ophthalmic imaging
- Ophthalmic software
- Prescription management
- Data entry
- Supply chain management
- Inventory management
- Multitasking abilities
- Time management
- Task prioritization skills
- Patient communication
Languages
Spanish
Native/ Bilingual
Timeline
Lead Ophthalmic Assistant
The Retina Group of Washington
09.2021 - Current
Accounting Clerk
Stohlman Volkswagen-Subaru
09.2019 - 07.2021
Receptionist, Cashier, Rental Clark
Koons Tysons Toyota
06.2015 - 09.2019
High School Diploma -
Falls Church High School
Some College (No Degree) - Developmental Psychology
NOVA Community Collage