Sheila Sabina
Miami
Summary
Demonstrate positive attitude and readiness to adapt to different situations. Hardworking with customer service, multitasking and time management abilities.
Overview
5
5
years of professional experience
Work History
Patient Consultant
Zion plastic surgery
Miami, FL
12.2025 - Current
- Educated patients on surgical procedures and recovery expectations.
- Assisted in pre-operative consultations to gather patient medical histories.
- Coordinated patient schedules for consultations and follow-up appointments.
- Developed informative materials about services offered by the clinic.
- Maintained accurate patient records and updated information in the system.
- Communicated effectively with medical staff regarding patient needs and concerns.
- Counselled patients on potential financial liabilities and payment requirements.
Host
Schnebly Redland's Winery
Miami, FL
02.2024 - 12.2025
- Greeted guests warmly upon arrival to enhance their winery experience.
- Managed reservation systems to ensure smooth guest flow and seating arrangements.
- Provided detailed information about wines and winery offerings to educate guests.
- Collaborated with staff to maintain cleanliness and organization of the host area.
- Handled guest inquiries and concerns promptly to enhance customer satisfaction.
- Monitored dining areas to ensure a welcoming atmosphere throughout service hours.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Provided excellent customer service by anticipating customer needs.
- Took reservations over phone and in person.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided customers with accurate wait times and monitored waiting list.
Front Desk Receptionist
Prestige aesthetic center
Miami
04.2021 - 11.2023
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Education
High School Diploma -
American High School Academy
Miami, FLSkills
- Customer Service
- Business Marketing
- Work Planning and Prioritization
- Patient coordination
- Time management
- Attention to detail
- Bookkeeping
- Calendar coordination
- Scheduling
Education
other
Languages
- English
- Spanish
Timeline
Patient Consultant
Zion plastic surgery
12.2025 - Current
Host
Schnebly Redland's Winery
02.2024 - 12.2025
Front Desk Receptionist
Prestige aesthetic center
04.2021 - 11.2023
High School Diploma -
American High School Academy