Sheila Santiesteban
Paralegal
Miami,FL
Summary
Paralegal motivated to continually improve and expand personal skills and knowledge for greater responsibility and opportunities for professional growth, with success in prioritizing a wide range of tasks and balancing demands. Successfully driven to thrive in high-stress, high-pressure environments and situations involving constant change and high ambiguity in data and instruction. Willing to find and maintain a full-time position that offers professional challenges using interpersonal skills, excellent time management, and problem solving skills. Organized and reliable candidate successful in managing multiple priorities with a positive attitude. Willingness to take on additional responsibilities to achieve team goals.
Overview
3
3
years of professional experience
Work History
Paralegal
Law Office Of Patrick L. Cordero
MIAMI, FL
01.2021 - Current
- Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
- Maintained ongoing communication with opposing parties from discovery to trial phase to facilitate expeditious litigation.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Conferred with clients and other involved parties to gather and track case information.
- Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw, and print sources.
- Prepared legal briefs, motions and pleadings.
- Managed the Calendar for the Attorney (court, motions, hearings, personal appointments, Phone conferences etc.).
- Worked under minimal Supervision.
- Arraigned interpreters for the clients that required a translator prior to the hearing or any occasion that is needed.
- Informed the client of the status on their case.
- Manage client files, billing, letters, settlements and more.
- Managed billable hour tracking, payroll, client invoicing and schedules.
- Collected, drafted and maintained resources to provide comprehensive materials accessible to all firm lawyers.
- Developed project management processes to improve cost-effective service to clients.
Receptionist Supervisor, Service
Law Office Of Patrick L. Cordero
MIAMI, Florida
04.2018 - 01.2020
- Supervise Receptionist departments and maintain a work ethic area with employees within department.
- Documented all changes and actions in computer-based tracking system.
- Received and routed business correspondence to correct departments and staff members.
- Organized and scheduled office meetings as well as client appointments for team of 25 professionals in between Attorneys, Legal Assistants, Paralegals, Managers, for an effectively accommodating hectic agendas.
- Handled complaints and questions, and re-directed calls to other team members.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Scheduled office meetings and client appointments for staff teams.
- Greeted customers and visitors in-person and via telephone calls.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Julio Antonio
01.2012 - 01.2012
LexisNexis Certified - undefined
University of Miami
Westlaw Edge Certified - undefined
Paralegal Certified - Paralegal Studies
University of Miami
Miami, FL 05.2021 - 10.2021
Skills
Ability to multitask
Timeline
Paralegal Certified - Paralegal Studies
University of Miami
05.2021 - 10.2021
Paralegal
Law Office Of Patrick L. Cordero
01.2021 - Current
Receptionist Supervisor, Service
Law Office Of Patrick L. Cordero
04.2018 - 01.2020
Julio Antonio
01.2012 - 01.2012
LexisNexis Certified - undefined
University of Miami
Westlaw Edge Certified - undefined
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