Sheila Smith
New Bedford,United States
Summary
Highly skilled Regional Nurse Manager with background in coordinating and overseeing nursing operations across multiple facilities. Strengths include leadership, team management, patient care planning, and regulatory compliance. Demonstrated ability to lead nursing teams effectively, improving efficiency while maintaining high standards of care. Notable impact includes streamlining processes and implementing effective staff training programs, resulting in improved patient outcomes.
Overview
18
18
years of professional experience
Work History
Regional Staff Educator
RegalCare
Massachusetts, MA
07.2024 - Current
- Facilitated workshops to improve clinical skills and compliance with regulations.
- Collaborated with healthcare teams to identify educational needs and resources.
- Implemented assessment tools to evaluate staff competencies in various areas.
- Created training programs that improved staff proficiency in patient care practices.
- Developed training programs to enhance staff skills and competencies.
- Collaborated with department leaders to identify training needs and priorities.
- Streamlined onboarding processes for new hires to facilitate effective integration into the team.
- Organized in-service training sessions for staff members.
- Provided mentorship to support professional development of new staff. and coached for newly hired personnel.
- Provided guidance on job roles, responsibilities, expectations.
Regional Nurse Manager of Clinical Operations
Regalcare
Massachusetts, MA
07.2024 - Current
- Supervised nursing staff across multiple facilities in the region.
- Ensured compliance with all regulatory standards in region.
- Ensured compliance with healthcare regulations and quality standards.
- Conducted regular inspections of facilities in the region to ensure adherence to standards.
- Tracked clinical quality data to identify risk and implement quality assurance improvement initiatives.
- Evaluated clinical performance to identify areas for improvement.
- Coordinated patient care initiatives to enhance service delivery.
- Managed clinical care through application of nursing processes and delegation of clinical activities.
- Reviewed medical records to ensure accuracy of documentation by regional nurses.
- Collaborated with executive leadership team on strategic planning initiatives related to regional nursing operations.
Director of Nursing
Regalcare
Taunton, Massachusetts
02.2024 - 06.2024
- Directed nursing staff to ensure compliance with health regulations while upholding quality care standards.
- Developed nursing protocols to improve patient care and operational efficiency.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Implemented infection control measures to promote patient safety and health outcomes.
- Collaborated with healthcare teams to create comprehensive patient care plans.
- Coordinated training programs for nursing staff to enhance skills and knowledge.
- Conducted performance evaluations to assess nursing staff effectiveness and development needs.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Facilitated communication between staff, patients, and families for improved satisfaction and support.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Corrected deficiencies identified during government inspections by implementing necessary changes.
- Monitored development, implementation and updates of individualized care plans.
Director of Nursing Services
Oakhill healthcare
Middleboro, MA
10.2017 - 07.2023
- Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Monitored development, implementation and updates of individualized care plans.
- Reviewed incident reports for accuracy, ensuring timely notification to families, physicians, and relevant agencies.
- Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
- Conducted recruitment and retention activities to develop a highly skilled nursing team.
- Motivated nursing staff through effective supervision, training, and coaching on operational duties.
- Managed operations in accordance with budget requirements.
- Initiated training and education programs for support of nursing staff.
- Participated in Clinical meetings with department heads to discuss census information, admissions and discharges for residents.
- Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
- Recruited and hired intelligent clinical and administrative staff to bolster the skills set of an already talented team.
- Developed policies to align nursing home procedures with strategic initiatives and ensure compliance with regulatory requirements.
Clinical Nurse Consultant
Royal Health Care
Falmouth, MA
01.2016 - 08.2017
- Oversaw nursing operations of 6 facilities providing support to ensure regulatory compliance and DPH survey preparation.
- Led and guided facility directors of nursing to enhance leadership effectiveness across teams.
- Collaborated with Director of nurses to correct problems and improve facility clinical operations within the nursing department.
- Facilitated team education, conducted service audits, monitored medication management, and oversaw wound care to achieve departmental and facility objectives.
- Collaborated with management teams to design and assess programs and services, ensuring alignment with clinical goals.
- Delegated clinical and managerial responsibilities to staff.
- Maintained quality care systems, standards and HIPAA confidentiality.
- Reviewed charts for accuracy to reduce errors and verify completion of updates.
Director of Nursing
Franklin Health & Rehabilitation Center
Franklin, MA
07.2015 - 10.2016
Director of Nursing
Kindred Healthcare Highlander Health & Rehab
Fall River, MA
09.2008 - 10.2015
Education
Associate of Science - Nursing Science
Brockton Hospital School of Nursing
Brockton, MA05-2001
Associate of Science - Nursing
Fisher College
New Bedford, MA05-2001
Skills
- Patient safety
- Regulatory compliance
- Quality assurance
- Quality improvement
- Performance evaluation
- Clinical assessment
- Patient assessment
- Healthcare delivery
- Acute and rehabilitative care
- Operational leadership
- Staff development
- Staff leadership
- Team collaboration
- Performance Metrics
- Mentorship
- Policy compliance
- Clinical operations
- Clinical assessment
Timeline
Regional Staff Educator
RegalCare
07.2024 - Current
Regional Nurse Manager of Clinical Operations
Regalcare
07.2024 - Current
Director of Nursing
Regalcare
02.2024 - 06.2024
Director of Nursing Services
Oakhill healthcare
10.2017 - 07.2023
Clinical Nurse Consultant
Royal Health Care
01.2016 - 08.2017
Director of Nursing
Franklin Health & Rehabilitation Center
07.2015 - 10.2016
Director of Nursing
Kindred Healthcare Highlander Health & Rehab
09.2008 - 10.2015
Associate of Science - Nursing Science
Brockton Hospital School of Nursing
Associate of Science - Nursing
Fisher College