Sheila Steiner

• Performed all duties as with previous employers, along with assisting the Lead Flight Attendant in developing checklists for contract flight attendants
• Assisted the Lead flight attendant with ordering all place settings, crystal, flatware, plating, and also deciding on all linens and design aesthetic for the two brand new Gulfstream 600's.
• Extensive international experience, as well as pre-positioning and doing crew swaps for some of the longer flights.
• Created a list of preferred caterers and vendors for contract flight attendants. reference.
• Assisted Lead in developing stock inventory list according to the executives' preferences.
• Maintained accurate profiles through FOS, now Portside. We kept track of allergies, likes, and dislikes, specific diet plans such as vegan, vegetarian, gluten-free, pescatarian, etc. Kept files updated with any changes in tastes or preferences. Some of the executives even preferred specific bedding or sleeping arrangements.
• Planned and designed menus for International trips as warranted.

I also performed contract work for Solairus Aviation - various locations (Part 91). Experience in many large cabin aircraft domestically, as well as vast International Experience. Most recent experience- G550, G280, G200 and Global 6000

• Effectively communicated with Operations and/or Captain to plan menu and shop for necessary catering, groceries, and requested plane stock
• Perform pre-flight check of safety and first aid equipment on board insuring proper location, on board, and operational
• Ready cabin for passengers, ensuring cleanliness, placing any pre-flight snacks or beverages accordingly, as well as properly setting cabin lighting, temperature, and cabin entertainment systems.
• Completed crew pre-flight with Captain and SIC checking flight time, weather, ground transportation or any relevant information affecting trip.
• Attend to passengers' needs, boarding/ assisting stowing hand luggage, food, and beverages personally carried on, preparing any bedding requested, while ensuring all safety and/or comfort needs are met and maintained throughout the flight
• Have assisted Lead Flight Attendant in designing and organizing galley/ Lav areas on brand new G600's. I have set up 2 new Gulfstream 280's, organizing stock /on board supplies to make smaller aircraft in the fleet function similarly in comfort and stock for
• Completing and submitting expense reports and all receipts through SAP Concur

Lead Flight Attendant on Embraer Legacy 600 and 650. Performed all safety and customer service duties as previous Flight Attendant positions however all FAR 135 Flights were Charter Managed by Executive Jet Management . All Safety Training and First Aid Certifications were done through EJM as well.

• Inspected interior of aircraft prior to, during and after flights to check for proper stowing of emergency equipment and that it is operational
• Followed safety, passenger and supply pre-flight checklists
• Food and beverage storage, preparation and service

• Experienced in following Aircraft: Gulfstream 550, G IV, G 200, G280, Falcon, Hawker 850XP, Hawker 1000
• Travel Internationally regularly. Familiar with Customs regulations, International Procedures
• Completed in house specific training regarding FAR 91 and 135 flights and applicable First Aid/CPR/AED, on board safety equipment location, operation and plane specific evacuation techniques
• Immediately supervised by Director of In flight Services trained extensively in food service, preparation and presentation, and customer service expectations
• Responsible for all Catering planning, ordering, stocking plane, shopping and pre-flight planning along with food preparation and service onboard
• Politely greeted incoming passengers and provided hand luggage assistance to facilitate boarding process and proper stowage within FAA regulations
• Comforted and provided reassurance to passengers during unforeseen or stressful events, such as flight turbulence, sickness or flight delays

Lead Flight Attendant First Flight Management and Director of Inflight services

Food and beverage service with consistent focused emphasis on passenger safety while intuiting their desired service level. Aircraft specific evacuation techniques, Safety Equipment knowledge and operation, First Aid/ CPR/ AED training and certification.

Responsible to assign additional contract Flight Attendants to other Part 135 flights on various aircraft as needed. Maintained current and updated training and certification records for each contract Flight Attendant and aircraft specific checklists for each in order to crew each flight properly.

Plane types- Gulfstream 550, Gulfstream IV's, Hawkers and G200

• Maintained attention to passenger comfort, food and beverage service with additional emphasis on passenger safety in additional to excellent customer service.
• Insured all Safety and First Aid Equipment in proper location, on board and operational.