Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Sheila Teran

3725 S Orchard ST Apt 1 Tacoma,WA

Summary

Dynamic retail professional with extensive experience at Burlington, excelling in customer service and teamwork. Proven ability to enhance customer loyalty through exceptional shopping experiences and effective problem-solving. Bilingual in Spanish, I thrive in fast-paced environments, ensuring a clean and organized store while training new staff to boost team performance.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Burlington
8017 Atlantic Ave Ste B, Cudahy, CA 90201
10.2022 - 04.2025
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Cashier

Burlington
8017 Atlantic Ave Ste B, Cudahy Ca 90201
10.2022 - 04.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Kinesiology -

East Los Angeles College
Monterey Park, CA
07-2026

High School Diploma -

Elizabeth Learning Center
Los Angeles, CA
07-2022

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Flexible hours
  • FLUENT IN Spanish

Accomplishments

  • Resolved product issue through consumer testing.

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Burlington
10.2022 - 04.2025

Cashier

Burlington
10.2022 - 04.2025

Kinesiology -

East Los Angeles College

High School Diploma -

Elizabeth Learning Center