Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheila Thomas

Santa Rosa,CA

Summary

I am a dedicated and safety-focused school bus driver with extensive experience at Laidlaw Transit/First Student. Proven ability to enhance student satisfaction through effective communication, and attention to detail. Skilled in routing protocols and problem-solving, ensuring compliance with safety regulations while fostering a positive environment for students. Committed to maintaining high standards of service and operational efficiency, I've been a school bus driver for over 20 years, and I'm looking for the opportunity to expand in the routing department. I feel like I would be a good asset in this department. I have the knowledge of working and routing as an employee at First Student. I worked in a few different departments other than driving, including dispatch and routing for about four years while still being a school bus driver. I enjoy learning new things and catch on pretty fast. I work well with others and feel like this would be a good fit for me.

Overview

2026
2026
years of professional experience

Work History

School Bus Driver

West County Transportation Agency
Santa Rosa, California
07.2021 - Current
  • Operated school bus safely, adhering to laws and safety regulations.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Monitored student behavior to foster a safe, respectful environment during transit.
  • Implemented efficient routing strategies to optimize travel times and minimize delays.
  • Maintained accurate records of daily routes, incidents, and student information.
  • Supported special needs students by accommodating individual requirements for comfort.
  • Communicated regularly with students, parents, and school staff regarding transportation schedules.
  • Fostered positive relationships with students, promoting respectful interactions.

School Bus Driver

Laidlaw Transit/First Student
Santa Rosa/San Rafael, California
11.2001 - 07.2021
  • Operated school buses safely, adhering to traffic laws and safety protocols.
  • Conducted pre-trip inspections to ensure vehicle readiness and safety compliance.
  • Assisted students in boarding and exiting the bus, promoting a welcoming environment.
  • Communicated effectively with parents regarding route changes and schedules.
  • Monitored student behavior during transit to maintain a safe atmosphere.
  • Maintained accurate records of daily mileage and fuel usage for reporting purposes.
  • Transported students to school in a timely manner while keeping assigned route schedule.
  • I worked in the dispatch department for 4 years as a sub-dispatcher, relieving coworkers for their lunch and covering shifts when someone was sick or on vacation.
  • I worked in the routing department for 4 years, creating routes, making changes, adding and deleting students and schools, and changing drop-off and pick-up locations. I worked with schools and parents, gathering information on students and inputting information from the emergency forms.
  • Proven ability to learn quickly, to adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Organized, detail-oriented, and with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interaction with others.
  • I learned and adapted quickly to new technology and software applications.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Quality Control Inspector/Seal Press Operator

McCoy Packaging
Petaluma, California
07.1998 - 07.2001
  • Monitored production processes to ensure quality standards were met and documented results of inspections.
  • Tested finished goods prior to shipment according to established protocols.
  • Maintained records of all nonconforming products and completed corrective actions as required.
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Selected samples for use as test models.
  • Marked materials with grade or acceptance status.
  • Operated printing presses to produce high-quality printed materials.
  • Adjusted settings on equipment for different print specifications and materials.
  • Perform minor repairs to machines as needed.
  • Perform maintenance tasks such as lubricating moving parts or cleaning presses after use.
  • Set up and operated progressive presses to produce materials to customer specifications.
  • Load rolls of material onto feed mechanism of press.
  • Inspect and test printed materials for defects such as smearing, blurring, fading, or streaking.

Cashier/Shift Supervisor

Carl's Jr
Windsor, California
1994 - 1998
  • Greeted customers and addressed inquiries regarding products and services.
  • Resolved customer complaints and escalated issues to senior management.
  • Monitored staff performance to uphold quality standards in service delivery.
  • Supervised employees, maintaining high productivity and customer satisfaction levels.
  • Assigned tasks based on team members' strengths and skill sets.
  • Operated cash register accurately, processing various payment methods.
  • Handled cash duties, including counting money and balancing registers.
  • Maintained cleanliness and organization of service area for efficient operations.

Education

High School Diploma -

Rancho Cotate High School
Rohnert Park, CA
06-1997

Skills

  • Dependable and reliable
  • Safety-focused
  • Routing protocols
  • Multitasking
  • Works well with others
  • Organization skills
  • Effective communication
  • Great attitude
  • Attention to detail
  • Problem-solving
  • Decision-making
  • Knowledgeable about routes
  • Vehicle inspection
  • Safety compliance
  • Student monitoring
  • Special needs accommodation

Timeline

School Bus Driver

West County Transportation Agency
07.2021 - Current

School Bus Driver

Laidlaw Transit/First Student
11.2001 - 07.2021

Quality Control Inspector/Seal Press Operator

McCoy Packaging
07.1998 - 07.2001

Cashier/Shift Supervisor

Carl's Jr
1994 - 1998

High School Diploma -

Rancho Cotate High School
Sheila Thomas