Sheila Van Kuren
Herreid,South Dakota
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Extensive knowledge and experience with SaaS Products, MES and Estate Building/Cloud storage solutions, Manufacturing Industry Software, COTS (Solutions/Single Board Computers/Rugged) hardware products and Telecommunications solutions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Special Projects Coordinator
State of South Dakota – DSS Medical Services
07.2023 - Current
- Provide oversite to various projects including but not limited to:
- Effectively manage projects, resources and schedules
- Internal/external communications
- Creating and implementing internal processes, process documents and training documents
- Supporting stakeholder meetings for internal and external teams including Assistant Secretary
- Focus on communication and training processes, applications, and execution
- Various duties as required in supporting the staff and leadership team of the Medical Services Division.
Regional Director Partner Alliances
TImeXtender (SaaS Data Estate Building Product)
06.2022 - 06.2023
- Responsible for all global partner retention and revenue growth, while reengaging inactive partners.
- Effectively managed projects, resources, client budgets and schedules
- Created all training, growth plans, marketing initiatives and sales focused activities for partners to increase SaaS product awareness
- Supported partner related activities, including attending with partner, trade shows, sales events, and marketing events.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
Director Partner Alliances
ThinkIQ (SaaS Software Product)
02.2022 - 06.2022
- Identified key stakeholders within partner organizations, secured meetings, and introduced ThinkIQ's SaaS technology
- Effectively managed projects, resources, client budgets and schedules
- Managed partner associates, sales teams and stakeholders including defining/executing all training and onboarding documents for partners
- Collaborated with stakeholder to execute all 'post partnership' details such as NDA's, Contracts, Pricing structures
- Exceeded Partner Engagement/Onboarding goals 500+%
Assistant Director Partner
06.2021 - 02.2022
- Reported to and worked with Directory of Partner Alliances performing items as identified above.
Account Executive/Business Development
08.2018 - 06.2021
- Develop target SaaS accounts, qualify complex accounts, identify new accounts stakeholder and SaaS sales opportunities
- Identify and engage C Suite level stakeholders, securing critical insight relevant to initiatives and executive strategy roadmaps.
Business Development Specialist
iBASEt (MES Software Solutions)
11.2017 - 08.2019
- Identify and engage C Suite level stakeholders, securing critical insights relevant to initiatives and executive strategy roadmaps.
- Engaged with stakeholders to identify business goals, budget requirements and challenges
- Execute extensive lead generation, cold calling, marketing, and other proactive sales activities. Attended trade shows and marketing events.
- Identify and engage C Suite level stakeholders, securing critical insight relevant to initiatives and executive strategies and technology roadmaps.
Program Administrator
North Atlantic Industries (COTS Products Military)
04.2017 - 10.2017
- Direct management of Customer Support staff (10), including all aspects of performance, while focusing on improving customer relations
- Negotiated contract terms, pricing, quoting for products, addressing manufacturing concerns, delivery dates and scheduling challenges
- Demonstrated exceptional customer service with focus on customer retention
- Direct sales support to Regional Sales team, distributors, and channel partners to manage pipeline and grow sales revenues
- Customers included Military/Defense/Aerospace and Manufacturing.
Global Care – Software Renewal Specialist
GE Digital - GE Global Operations
08.2016 - 04.2017
- Sold over $6 Million dollars of Global Care software sales in Q4 2016/ $5+ Million Q3 2016
- Grew pipeline by over 125%, emphasizing value selling techniques and driving renewal business
- Identified key decision makers, engaging in dialog/building rapport to ensure customer satisfaction
- Provided quotes, terms and conditions, NDA agreements and other documents as required
- Collaborated with internal and external stakeholder to negotiate, problem-solve and execute identified goals
Account Development Specialist / Business Development/Sales Support Specialist Eastern Region
GE Global Ops NA /GE Digital
12.2012 - 08.2016
- Consulted with management team on strategic initiatives related to account development.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Maintained a comprehensive database of account information including contact details, pricing structures, marketing strategies and customer preferences.
- Researched competitors' products, services and pricing models in order to develop competitive strategies for clients.
Digital Processing Sales Specialist
Radstone Technology/Acquired by GE
09.2006 - 10.2006
- Identified 193 New Program/Product Design Win revenue opportunities within 12 months
- COTS products designed for Military/Defense industries
- Supported the Area Sales team (area sales manager, regional sales manager, FAE) in the pursuit of sales
- Generate quotes and proposals, review all NDA's and legal documents and processed customer purchase orders
- Effectively managed projects, resources, client budgets and schedules
Education
Bachelor's Degree - Bachelor of Science/Commercial Art
Notre Dame College
Skills
- Extensive knowledge of and experience with Software platforms, Hardware and Telecom technologies
- Leadership of direct reports exceeding teams of 200
- Financial (P&L) Management
- Contract & Pricing Negotiation/Budget Development
- Multi-Location Team Management
- Vendor Relations
- Proposal Creation & Sales Negotiation
- Business Development Leadership
- Customer & Partner Onboarding
- Relationship & Communication Facilitation
- Account/Sales Executive/Customer Renewal Management
- Operations & Organizational Excellence
- Project Management & Program Administration
- Database Management
- Stakeholder Relations
- Analytical Thinking
- Problem-solving aptitude & Effective Communication
Technologies Utilized
- HubSpot
- Siebel
- Salesforce
- Microsoft Suite
- Zoom Info
- SharePoint
- Basecamp
- Microsoft AX & CRM
- Apropos
- BrainShark
- AirTable
- TEAMS
- Grasshopper
- PowerBI
- Dynamics
- Slack
- Other organizational proprietary solutions
- Various Human Resource management software
- Data Estate Building Software
- Various other CRM and database management tools
Industries Served
- Software: SaaS, Cloud, Enterprise, On Premise & Global Care, Cloud applications, Data Estate Software
- Manufacturing Sector Served: Food & Beverage, Discrete, Complex, Oil & Gas, Rail, Military/Aerospace, Defense
- Human Capital Management: Recruiting, Regional Branch Management, Human Resources
- Hardware: PC Boards/Chips & COTS including solutions for Rugged & Non-Rugged environments
- Telecom: VoIP, High Speed technology, Telephone and other communications related applications
Affiliations
- President: Campbell County Arts Council
- Board Member/Worship Leader: Campbell County Christian
- Member: Ladies Auxiliary Post 170
Certification
- Certified, Online Marketing Foundations, Udemy - 2022
- Certified, Therapeutic Art Life Coach, Udemy, Notable Work Foundation, 2023
- Certified, Art Therapy, Udemy, Notable Work Foundation, 2022
References
References available upon request.
Timeline
Special Projects Coordinator
State of South Dakota – DSS Medical Services
07.2023 - Current
Regional Director Partner Alliances
TImeXtender (SaaS Data Estate Building Product)
06.2022 - 06.2023
Director Partner Alliances
ThinkIQ (SaaS Software Product)
02.2022 - 06.2022
Assistant Director Partner
06.2021 - 02.2022
Account Executive/Business Development
08.2018 - 06.2021
Business Development Specialist
iBASEt (MES Software Solutions)
11.2017 - 08.2019
Program Administrator
North Atlantic Industries (COTS Products Military)
04.2017 - 10.2017
Global Care – Software Renewal Specialist
GE Digital - GE Global Operations
08.2016 - 04.2017
Account Development Specialist / Business Development/Sales Support Specialist Eastern Region
GE Global Ops NA /GE Digital
12.2012 - 08.2016
Digital Processing Sales Specialist
Radstone Technology/Acquired by GE
09.2006 - 10.2006
Bachelor's Degree - Bachelor of Science/Commercial Art
Notre Dame College
- Certified, Online Marketing Foundations, Udemy - 2022
- Certified, Therapeutic Art Life Coach, Udemy, Notable Work Foundation, 2023
- Certified, Art Therapy, Udemy, Notable Work Foundation, 2022
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