Jorden Worley
Brandt
Summary
Social services professional skilled in providing compassionate support and assistance to individuals in need. Expertise in case management, client advocacy, and community outreach, with strong focus on collaboration and achieving tangible results. Reliable team player who adapts to changing needs and fosters supportive environment. Proficient in crisis intervention, conflict resolution, and resource coordination, with calm and empathetic approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Social Services Aide
State of South Dakota
01.2022 - Current
- Developed and maintained accurate records of programs and services.
- Testified under oath as child advocate in family court to assist with child custody decisions.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
- Assisted case managers in coordinating services, streamlining communication between providers and clients.
- Championed positive outcomes for clients through active advocacy efforts at the local, state, or federal level.
Medical Assistant
St. John Health System
05.2022 - 12.2022
- Organized paperwork such as charts and reports for office and patient needs.
- Carried out front office duties utilizing data entry skills in the framework of medical databases.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Enhanced office productivity by handling high volume of callers per day.
Medical Assistant
Orthopedic And Trauma Services
01.2022 - 05.2022
- Maintained detailed records of test results by entering data and patient information into the computer.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Medical Assistant
Tulsa Bone And Joint
05.2021 - 01.2022
- Ambulated, turned and positioned patients.
- Compiled necessary documents for surgical billing packages.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Medical Assistant
St. Francis Health System
02.2021 - 05.2021
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Medical Assistant
Mednow Urgent Care
10.2019 - 02.2021
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Customer Service Specialist
Frito Lay Inc.
01.2019 - 10.2019
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Complied with company policies and procedures by encouraging a positive and effective work environment among all employees.
- Resolved concerns with products or services to help with retention and drive sales.
- Applied basic sales strategy to engage customers and present solutions to suit individual needs.
Medical Assistant
St. John Health System
05.2017 - 06.2019
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
Education
High School Diploma -
Owasso High School
Owasso, OK05.2017
Technical School - Medical Assistant/Phlebotomy
Tulsa Technology Center
Owasso, OK05.2017
Skills
- Professional boundaries
- Client advocacy
- Motivational interviewing
- Child development
- Caseload management
- Progress documentation
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
Certification
- CMA - Certified Medical Assistant, NCCT, 985286
- PT - Phlebotomy Technician, NCCT, 985286
- First Aid/CPR Certified
Timeline
Medical Assistant
St. John Health System
05.2022 - 12.2022
Social Services Aide
State of South Dakota
01.2022 - Current
Medical Assistant
Orthopedic And Trauma Services
01.2022 - 05.2022
Medical Assistant
Tulsa Bone And Joint
05.2021 - 01.2022
Medical Assistant
St. Francis Health System
02.2021 - 05.2021
Medical Assistant
Mednow Urgent Care
10.2019 - 02.2021
Customer Service Specialist
Frito Lay Inc.
01.2019 - 10.2019
Medical Assistant
St. John Health System
05.2017 - 06.2019
Technical School - Medical Assistant/Phlebotomy
Tulsa Technology Center
High School Diploma -
Owasso High School
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