Sheila Walker

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

These programs highlight dedication to community service, diversity, and education, contributing to a positive impact both within the company and in the wider community.

• Cancer Fighters (since 2014): This group consists of patients and their caregivers who provide resources and support to fellow patients navigating their cancer journey, fostering a community of care and assistance.
• Girls in Aviation (Launched in 2015): An annual event that invites thousands of young women from around the globe to explore careers in aviation and STEM, inspiring the next generation of female aviation professionals.
• BEACON (United’s Black Business Resource Group): BEACON organizes events and drives that celebrate and support the Black community, including:
• Juneteenth music festival
• Tributes to Historically Black Colleges and the Divine Nine
• Membership drives
• Partnership with the American Red Cross for blood drives
• Special Olympics Service Ambassadors (SOSA): Service Ambassadors play a crucial role in enhancing the airport experience for customers by:
• Providing wayfinding assistance
• Summer Associates Program: This program offers high school and college students aged 18-22 a comprehensive summer experience where they:
• Support customers
• Gain insights from United employees across various departments, providing an in-depth look at aviation operations
• United Leadership Mentor Program: This initiative helps new leaders’ transition into their roles as Customer Service Supervisors, ensuring they are well-equipped to lead and succeed.
• Rise Against Hunger: An involvement that demonstrates United’s commitment to combating hunger and aiding those in need.
• Active Membership at Salem Baptist Church of Chicago