Sheila Waller
Bronx,USA
Summary
Dedicated Patient Care Technician with extensive experience at New York Presbyterian Medical Center, skilled in EKG and phlebotomy. Proven ability to enhance patient care through effective communication and teamwork. Committed to maintaining high standards of infection control and providing compassionate support to patients and families during challenging times.
Overview
19
19
years of professional experience
Work History
Patient Care Technician
New York Presbyterian Medical Center
New York, NY
07.2014 - Current
- Ensured that all medical equipment was properly maintained and sterilized.
- Provided emotional support to patients and their families during difficult times.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Instructed new employees on proper techniques of performing daily tasks.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Provided direct patient care and assistance to healthcare team members.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Organized supplies in order to maintain adequate stock levels throughout shift.
Unit Clerk
Beth Abraham Health Services
Bronx, NY
06.2012 - 01.2014
- Ordered office supplies, equipment, and other materials as needed.
- Scheduled appointments for patients and coordinated transportation services when necessary.
- Scanned documents into computer databases for storage purposes.
- Provided support to physicians and nursing staff with administrative tasks.
- Coordinated with outside vendors such as laboratories or pharmacies to ensure timely processing of orders.
- Performed data entry into an electronic health record system.
- Prepared discharge summaries following completion of a patient's stay in the facility.
- Greeted patients, answered phone calls, and provided general information to visitors.
Patient Care Tech
Lenox Hill Hospital
New York, NY
01.2006 - 01.2009
- Perform personal care for patients, and blood draws, finger sticks as needed
- Obtain and record vital signs daily
- Responsible for patient transport
- Prepare and send specimens to the lab collect specimens
- Maintain excellent communication with nursing staff, co-workers and patients
Education
Associate Degree - Early Childhood/RN
Hostos Community College (CUNY)
Bronx04.2025
NYS PCT Training -
New Age Training
New York01.2011
NYS CNA Certification -
ABC Training Center
01.2004
Skills
- CNA
- Electronic health records
- Team collaboration
- Office management
- Data collection
- Health records management
- Certified Nurse Assistant
- CPT
- Certified Phlebotomy Technician
- CET
- Certified EKG Technician
- Certified CPR and First Aide Healthcare Provider
- Taking vital signs
- Infection control
- Patient admission
- Patient transfer
- Patient discharge
- Laboratory specimen collection
- EKG
- Phlebotomy
- Specimen collection
- Urinary care
- Personal care
- Nutrition
- Observing and reporting
- Pediatrics
- Medicine
- Mental health
References
Furnished upon request
Timeline
Patient Care Technician
New York Presbyterian Medical Center
07.2014 - Current
Unit Clerk
Beth Abraham Health Services
06.2012 - 01.2014
Patient Care Tech
Lenox Hill Hospital
01.2006 - 01.2009
Associate Degree - Early Childhood/RN
Hostos Community College (CUNY)
NYS PCT Training -
New Age Training
NYS CNA Certification -
ABC Training Center
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