Sheila Ward

• Monitored premises to deter unauthorized access and maintain a safe environment.
• Monitored premises to deter unauthorized access and maintain a safe environment.
• Verified visitor credentials and controlled entry points professionally.
• Documented incidents, observations, and daily activity reports accurately.
• Responded promptly to alarms, disturbances, and emergency situations.
• Communicated with supervisors, dispatch, and site personnel to coordinate security needs.
• Operated CCTV systems to support surveillance and incident review.
• Enforced site policies while providing courteous customer service to employees and guests.
• Recorded incident reports with detailed accounts of occurrences.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Issued access cards to authorized personnel to monitor access points.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

• Cleared and reset tables quickly to maintain smooth dining room turnover.
• Refilled beverages and bread while supporting servers during peak service.
• Sanitized tables, chairs, and high-touch surfaces to uphold cleanliness standards.
• Restocked silverware, glassware, and service supplies for efficient front-of-house operations.
• Assisted guests with drink refills and table needs to improve service flow.
• Communicated promptly with server team to coordinate table clearing and setup.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Trained new staff in bussing and cleaning procedures.
• Reduced wait times for tables by quickly clearing and resetting them after guests departed.
• Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

• Operated mowers, trimmers, and blowers to complete routine grounds maintenance safely.
• Installed mulch, sod, and planting materials to maintain clean, finished landscape beds.
• Pruned shrubs and trees to support plant health and property appearance.
• Irrigated lawns and garden areas, adjusting watering needs for seasonal conditions.

My degree is in Sociology and Anthropology with minors in Criminal Justice and Psychology.