SHEILA YAA NELSON
Clarksburg,MD
Summary
Resourceful operations and administrative professional with experience supporting executives, managing schedules, and coordinating daily office functions. Known for handling procurement, travel, communications, and sales or marketing tasks while maintaining efficient service and strong attention to detail.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Beautician
YNELS HAIR
Clarksburg, Maryland
03.2025 - Current
- Delivered hair styling services for YNELS HAIR salon clients
- Consulted guests on cuts, treatments, and beauty service options
- Applied shampoos, conditioners, and scalp treatments for client care
- Advised team members on beauty techniques and client service standards
- Maintained cleanliness of salon equipment and supplies.
- Enhanced customer appearance through facial treatments and waxing services. by performing facials and waxing.
- Applied makeup to achieve desired day-to-day and special event looks.
- Performed manicures and pedicures with precision and speed.
Marketing Executive
West Coast Wooden Products Gh Ltd
10.2022 - 06.2024
- Developed client bases through targeted outreach and relationship building, resulting in increased market presence.
- Managed brand messaging across retail, trade, and distribution channels to ensure consistent brand perception.
- Coordinated product promotions with sales and production teams to enhance product visibility and drive sales.
- Prepared detailed marketing forecasts on a daily, weekly and quarterly basis.
- Managed the general manager calendar and coordinated daily scheduling needs.
- Executed essential administrative functions to maintain smooth operations.
Senior Administrative Executive
Laweh Open University College
Nungua
10.2015 - 06.2019
- General Official duties to the Vice President (Pro-Vice Chancellor)
- Oversaw procurement activities, ensuring timely supply acquisition to support operational continuity.
- Directed store management activities, improving inventory control processes to minimize stock discrepancies.
- Training and Supervision of casual workers (cleaners, securities)
- Making Travels and Managing the transportation system
- Managing Secretariat
- Supervised reception desk to ensure visitors received assistance promptly. by attending to visitors and responding to their queries
- Preparing for meetings: before, during and after meetings
- Managing five (5) different emails for the school
- Conducting end of Semester Examinations of 9 courses with each having at least 4 subjects.
Office Manager/HR Assistant
Kumesh/Raju Ghana Limited
Accra
02.2014 - 06.2015
- Resolved staff queries to ensure effective communication and support
- Coordinated staffing requests for agency employees.
- Ensuring all telephone calls and emails are responded to & tasks addressed
- Visa applications and travel arrangements every fortnight
- Coordinated sales orders to customers, ensuring timely delivery and customer satisfaction
- Implemented table wine promotions to enhance customer interest.
- FDA registration liaison and coordination
Office Manager
JHM Midaf Ghana Limited
Accra
01.2012 - 01.2014
- Managed procurement for daily administrative operations, ensuring timely availability of necessary supplies.
- Supervised fund disbursement for 3 business territories (Takoradi, Kumasi, Accra) to ensure effective administrative operations.
- Handled all email correspondence and addressed tasks efficiently to maintain workflow.
- Managing promotional spend and promotional item inventory
- Co-ordination of marketing reports
- Sales Data Collation on daily sales for projecting future importation
- Coordination of weekly plans from team leaders to include in Management’s future plans
- Briefing design/marketing agencies
- Coordinated FDA registration process for both new and existing products
Data Entry Clerk
Friesland Campina Ghana Ltd – (Peak Milk)
Accra
10.2008 - 12.2011
- Reviewed electronic sales input system on a daily basis
- Compiled and analyzed sales data from sales team to project future product importation and development
- Monitored van sales personnel to ensure accurate product disbursement
- Coordinated quarterly sales promotions and managed sales promoters
Secretary/National Service
National Service Secretariat
Ejisu
11.2007 - 08.2008
- Assisted in coordinating national service program operations, contributing to effective program implementation
- Processed payments of allowances to service personnel, facilitating timely financial support
- Verified documents and posted information to communities in Ejisu District, ensuring accurate record-keeping
- Answering Telephone and Email inquiries from National Service Personnel
- Ordering office supplies
- Other secretarial duties
Education
Certificate - Certified Nursing Assistant
MORNING STAR ACADEMY
Gaithersburg, MD10-2026
Master of Business Administration - Marketing
UCC
Cape Coast08-2020
Certificate - Public Relation
GIMPA
Ghana 07-2017
Bachelor of Arts Degree - Management Studies
UCC
Cape Coast09-2012
HND - Secretaryship and Management Studies
Ho Polytechnic.
08-2007
Senior Secondary School Certificate -
Mawuli School
Ho08-2003
Skills
- Beauty trends
- Client consultation
- Client records
- Customer service
- Office management
- Microsoft Office Suite
- Team collaboration
- Organizational skills
- Problem-solving
- Patience and understanding
- Empathy and care
- Client consultation
Personal Information
CERTIFIED NURSING ASSISTANT - CNA
Certification
- CERTIFIED NURSING ASSISTANT
- STANDARD - CPR/AED
Timeline
Beautician
YNELS HAIR
03.2025 - Current
Marketing Executive
West Coast Wooden Products Gh Ltd
10.2022 - 06.2024
Senior Administrative Executive
Laweh Open University College
10.2015 - 06.2019
Office Manager/HR Assistant
Kumesh/Raju Ghana Limited
02.2014 - 06.2015
Office Manager
JHM Midaf Ghana Limited
01.2012 - 01.2014
Data Entry Clerk
Friesland Campina Ghana Ltd – (Peak Milk)
10.2008 - 12.2011
Secretary/National Service
National Service Secretariat
11.2007 - 08.2008
Certificate - Certified Nursing Assistant
MORNING STAR ACADEMY
Master of Business Administration - Marketing
UCC
Certificate - Public Relation
GIMPA
Bachelor of Arts Degree - Management Studies
UCC
HND - Secretaryship and Management Studies
Ho Polytechnic.
Senior Secondary School Certificate -
Mawuli School