Sheilah Bailey
Brooklyn,NY
Summary
Compassionate and organized professional transitioning into the healthcare field with a strong foundation in customer service, team leadership, and administrative support. Background in fast-paced environments with a proven ability to handle confidential information, manage operations, and communicate effectively. Currently pursuing a career in Allied Health with an academic focus on Surgical Technology. Dedicated to delivering patient-centered service and contributing to clinical team efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Chipotle
New York, USA
01.2025 - 04.2025
- Maintained cleanliness and orderliness in accordance with food and safety regulations, paralleling clinical cleanliness protocols.
- Delivered high-quality service and assisted with daily operational tasks such as inventory control and cash handling.
Shift Manager
Starbucks
New York, USA
04.2023 - 11.2024
- Supervised 12+ staff in a high-volume location with focus on customer satisfaction and operational excellence.
- Trained employees in safety and hygiene procedures aligned with health inspection standards.
- Managed inventory, scheduling, and POS systems - skills transferable to clinical operations and patient intake.
- Handled confidential employee performance data and financial reports with accuracy and discretion.
Legal Intern
Donald and Chillest, LLP
New York, USA
01.2022 - 05.2022
- Managed confidential case files, similar to handling patient records in clinical settings.
- Drafted correspondence and reports, showcasing written communication and documentation accuracy.
- Scheduled appointments and coordinated with multiple departments, developing strong organizational and multitasking skills.
Education
Surgical Technician - Allied Health
Monroe College
New Rochelle, NYSkills
- Patient-Focused Service
- Medical Terminology
- Confidential Recordkeeping
- Scheduling & Front Desk Support
- Inventory Management
- Time Management & Multitasking
- Microsoft Office
- Google Suite
- POS Systems
Certification
- Food safety certification
Timeline
Team Member
Chipotle
01.2025 - 04.2025
Shift Manager
Starbucks
04.2023 - 11.2024
Legal Intern
Donald and Chillest, LLP
01.2022 - 05.2022
Surgical Technician - Allied Health
Monroe College