Sheila Marie Dizon
Daly City
Summary
Workplace Coordinator skilled in reception and facilities operations, improving check-in speed and badge controls while keeping spaces secure. Manages room scheduling, vendor coordination, and inventory reporting to maximize room use and reduce disruptions. Seeks to apply process improvements and accurate tracking to enhance employee experience and uptime.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Location Coordinator/Receptionist
ESFM
San Francisco
03.2024 - Current
- Managed visitor check-ins via a TDS kiosk to reduce lobby wait times and improve reception flow.
- Prepared and labeled visitor badges and name tags to ensure accurate guest identification for meetings and events.
- Managed vendor relationships to ensure timely delivery of services and supplies.
- Monitored inventory levels and coordinated reordering of essential materials.
- Maintained an Excel pre-registration spreadsheet and imported attendee lists to streamline event check-ins.
- Logged incoming packages and notified recipients to reduce lost items and improve package tracking.
- Coordinated with physical security to activate and deactivate badges according to access requests and departures.
- Monitored facility tickets and reported maintenance issues to the coordinator and building engineer for timely resolution.
- Managed Outlook meeting and event bookings, coordinated room setups and vendor needs to support onsite functions.
- Collected daily office data in Excel to support operations tracking and reporting.
- Trained staff on visitor kiosk procedures to reduce recurring kiosk errors at reception.
Workplace Experience Coordinator
CBRE
San Francisco
07.2021 - 08.2023
- Designed PowerPoint digital signage templates that improved event communication clarity and delivered measurable attendee navigation gains.
- Resolved S17 facilities tickets promptly to restore workspace function and minimize occupant downtime.
- Compiled weekly occupancy and amenity reports from OfficeSpace photos to support planning reviews and inform space decisions.
- Set up new-hire workspaces and provisioned equipment to ensure smooth employee starts and reduce onboarding delays.
- Managed weekly room reservations in OfficeSpace, resolving conflicts to maximize room utilization and scheduling accuracy.
- Coordinated vendor deliveries and contractor access at reception to maintain secure schedules and reduce disruptions.
- Processed and tracked supply purchase orders in Excel while maintaining monthly inventory records for accurate spend control.
- Audited office supply closets and maintained inventory logs to reduce redundant ordering, waste, and improve supply accuracy.
- Conducted weekly safety inspections of common areas, documented hazards, and initiated timely repairs to maintain a safe workplace.
Lead Receptionist/Security Officer
Allied Universal
San Francisco
05.2017 - 07.2021
- Managed visitor, contractor, and employee check-ins using Envoy to speed lobby processing with measurable results.
- Resolved Jira tickets quickly to restore services and maintain clear tracking for end users.
- Prepared and proofread documents and performed accurate data entry to support supervisors and office workflow.
- Patrolled the site each shift to maintain safety, deter incidents, and ensure a secure environment.
- Conducted participant studies and surveys for the UX team to collect actionable feedback that informed design decisions.
- Backed up Global Security Operations Center monitoring and incident response to maintain coverage during staffing gaps.
- Administered badge issuance and permission updates to maintain secure facility access and proper credential control.
- Managed front desk operations and ensured smooth visitor check-in procedures.
- Trained junior receptionists on office protocols and customer service standards.
- Greeted and welcomed visitors, clients, and customers in a friendly and professional manner.
Security Guard
Cypress Security
San Francisco
04.2016 - 06.2017
- Monitored museum from a central security operations center, maintaining situational awareness and logging incidents for follow-up.
- Processed visitor, contractor, and vendor check-ins via Easy Lobby, ensuring accurate access records and compliance screening.
- Patrolled galleries and covered officer breaks to maintain visible security presence and protect visitors and exhibits.
- Operated AMAG/Symmetry and Milestone Systems to manage access control and CCTV, improving response coordination and evidence capture.
- Conducted regular patrols to identify potential hazards and suspicious activity.
- Monitored premises to ensure safety and security of all visitors.
- Documented incidents in daily reports for management review and action.
Cashier
Target
Colma
07.2008 - 08.2016
- Designed and delivered new-hire training programs that shortened onboarding time with measurable results.
- Resolved customer phone inquiries promptly while maintaining accurate issue tracking and high satisfaction.
- Provided HR clerical support including filing, data entry, and phone coverage to ensure accurate records and timely responses.
- Conducted daily Instocks inventory audits, updated counts, and reduced stock discrepancies with measurable improvements.
- Served as backup cashier processing transactions accurately and maintaining fast checkout flow during peak periods.
- Promoted store loyalty program at checkout, enrolling customers and explaining benefits to increase sign-ups.
- Processed customer transactions accurately and efficiently at a retail checkout station.
- Assisted customers with product inquiries and provided excellent service throughout their shopping experience.
- Restocked merchandise on shelves and ensured displays were visually appealing and organized.
- Resolved customer complaints promptly, ensuring a positive shopping experience for all patrons.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
Education
Bachelor of Arts - Asian American Studies
San Francisco State University
San Francisco, CAFood Handler Certification -
State of California
Adult First Aid/CPR/AED -
American Red Cross
Skills
- Event Coordination
- Data collection
- Microsoft office
- Google suite
- Empathy
- Creativity
- Critical Thinking
- Interpersonal Skills
- Event Planning
- Adaptability
- Attention to Detail
- Self-Motivation
- Customer Service
- Problem Solving
- Data Analysis
- Office operations
- Reception
- Vendor management
- Inventory management
- Facilities support
- Organizational skills
- Time management
- Calendar management
- Al tools curiosity
- Professional demeanor
- Slack
- Jira
Certification
- Food Handler Certification, State of California, 2026 - 2028
- Adult First Aid/CPR/AED, American Red Cross, 07/01/24, 07/01/26
- GULL Graduate 5/21/26
Personal Information
Title: Workplace Coordinator
Timeline
Location Coordinator/Receptionist
ESFM
03.2024 - Current
Workplace Experience Coordinator
CBRE
07.2021 - 08.2023
Lead Receptionist/Security Officer
Allied Universal
05.2017 - 07.2021
Security Guard
Cypress Security
04.2016 - 06.2017
Cashier
Target
07.2008 - 08.2016
Bachelor of Arts - Asian American Studies
San Francisco State University
Food Handler Certification -
State of California
Adult First Aid/CPR/AED -
American Red Cross