Shekeva Bates
West Memphis,AR
Summary
Healthcare team member with training in nursing fundamentals, medical terminology, and anatomy. Demonstrates strong multitasking abilities in fast-paced environments and provides effective emergency response. Experienced in patient care, medical record maintenance, and nursing care plan implementation. Recognized for enhancing patient satisfaction through exceptional education and follow-up care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Allenbrooke Nursing and Rehabilitation Center, LLC
Memphis, TN
10.2022 - Current
- Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; and reporting observations of the patient to nursing supervisor.
- Documents actions by completing forms, reports, logs, and records.
Phlebotomist
Freedom Plasma
Memphis, TN
03.2023 - 12.2023
- Collected blood samples using sterile techniques and equipment to ensure quality.
- Maintained accurate donor records to support tracking of blood donations.
- Ensured adherence to safety protocols and regulatory guidelines throughout processes.
- Managed inventory of supplies, guaranteeing proper storage conditions for materials.
- Provided exceptional customer service to donors during donation procedures.
- Performed routine maintenance on phlebotomy equipment to optimize performance.
- Maintained a clean, safe, and organized work environment for efficient operations.
- Verified patient information before specimen collection to uphold data integrity.
Phlebotomist/Lab Assistant
Parkland Medical Center
Dallas, TX
02.2016 - 05.2018
- Identify patients
- Extracting blood from patients through venipuncture or fingersticks.
- Analyzing blood specimens using the correct testing equipment, when necessary.
- Preparing specimens for transportation, including labeling vials accurately and matching blood specimens to patients.
Education
Certificate - Practical Nursing
Tennessee College of Applied Technology
Memphis, TN10-2025
Associate of Applied Science - Business Management
University of Phoenix-Online Campus
Remote03-2024
Certified Nursing Assistant - Nursing Assistant
Edan Home Health LLC
West Memphis, AR06.2022
Phlebotomy - Phlebotomy
Southwest phlebotomy LLC
Dallas, TX12.2015
Certificate of completion - Dental Assisting
Riverwest Dental Assisting Institute LLC
West Memphis, AR12.2014
High school or equivalent -
West Memphis High School
West Memphis, AR05.2009
Skills
- Phlebotomy and venipuncture
- Time management
- Microsoft Office suite
- Customer service and relations
- Team building and collaboration
- Effective communication
- Inventory management
- Patient care and support
- Medical records management
- EMR systems proficiency
- Dental assisting skills
- Infection control practices
- Supervisory experience
- Medical imaging knowledge
- Computer literacy and skills
- Basic math proficiency
- English language skills
- GPS navigation expertise
- Laboratory experience
- HIPAA compliance and training
- Acute care experience
- Hospital environment familiarity
- Blood collection techniques
- Safety protocols adherence
- Medical documentation accuracy
- Health monitoring practices
- Compassion and empathy in care
- Flexibility and adaptability in roles
- Medication assistance capabilities
- Basic life support certification
- Critical thinking abilities
Certification
• Certified Phlebotomy Technician (CPT), 06/01/15, Present
• Registered Dental Assistant, 01/01/14, 01/01/16
• Certified Nursing Assistant (CNA), 09/01/22
• Registered Dental Assistant, 01/01/14, 01/01/16
• Certified Nursing Assistant (CNA), 09/01/22
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Phlebotomist
Freedom Plasma
03.2023 - 12.2023
CNA - Certified Nursing Assistant
Allenbrooke Nursing and Rehabilitation Center, LLC
10.2022 - Current
Phlebotomist/Lab Assistant
Parkland Medical Center
02.2016 - 05.2018
Certificate - Practical Nursing
Tennessee College of Applied Technology
Associate of Applied Science - Business Management
University of Phoenix-Online Campus
Certified Nursing Assistant - Nursing Assistant
Edan Home Health LLC
Phlebotomy - Phlebotomy
Southwest phlebotomy LLC
Certificate of completion - Dental Assisting
Riverwest Dental Assisting Institute LLC
High school or equivalent -
West Memphis High School