Hi, I’m
Shekiera Goettl
Ramah,CO
Summary
- Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
- Enjoy making customer and patients smile and providing positive experience.
- Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.
Overview
6
years of professional experience
1
Certification
Work History
Mosaic5191 S. Bryant Blvd San Angelo TX
CNA/DSA
06.2009 - 09.2009
Job overview
• Patient grooming
• Patient cleaning
• Personal hygiene• Taking vitals
• Injection (IV and IM)
• Empathy / compassion• Communication
• Time management
• Patient education• Record maintenance
• Care documentation
• Patient cleaning
• Personal hygiene• Taking vitals
• Injection (IV and IM)
• Empathy / compassion• Communication
• Time management
• Patient education• Record maintenance
• Care documentation
Subway235 Roosevelt Ave. Enumclaw, WA
Cashier/food preparation
06.2004 - 09.2004
Job overview
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Verified that all customers received receipts for their purchases.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Communicated clear expectations and goals to each team member.
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
- Actively pursued personal learning and development opportunities.
- Answered customer telephone calls promptly and in an appropriate manner.
Taget9400 192nd Ave. E Bonney lake, WA
Cashier/ Food prep
11.2003 - 01.2004
Job overview
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Determined customer needs by asking relevant questions and listening actively to the responses.
Education
White River High School
High School Diploma
2004
University Of San Angelo
from CNA
2009
Skills
- Merchandising
- Stocking
- Skilled problem solver
- Motivated team player
- Employee relations
- Natural leader
- Customer-oriented
- Active listening skills
- Credit card transactions
- Retail sales
- Computer literate
Certification
- Certified Nurses Assistant
Timeline
CNA/DSA
Mosaic
06.2009 - 09.2009
Cashier/food preparation
Subway
06.2004 - 09.2004
Cashier/ Food prep
Taget
11.2003 - 01.2004
White River High School
High School Diploma
University Of San Angelo
from CNA