Shekinah Brinkley
Hermitage,TN
Summary
Detail-oriented professional with expertise in order fulfillment, customer service, and staff training. Proven ability to ensure order accuracy and maintain a positive work environment.
Overview
6
6
years of professional experience
Work History
Order Picker
Geodis Logistics
Lebanon, TN
07.2026 - Current
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked and packed orders accurately according to customer specifications.
- Utilized scanning equipment for picking, packing and shipping orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Confirmed items picked for orders by keying codes into system.
- Conducted regular inventory checks to monitor stock levels and accuracy.
- Utilized warehouse management systems for tracking orders and inventory movements.
- Maintained cleanliness and organization of work areas to ensure safety compliance.
Server
Shoney's Restaurant
Lebanon, TN
09.2024 - 10.2025
- Provided exceptional customer service to enhance overall dining experiences.
- Processed customer orders accurately and efficiently, contributing to guest satisfaction.
- Recommended menu items based on customer preferences and inquiries.
- Addressed and resolved customer complaints swiftly to uphold satisfaction levels.
- Maintained cleanliness of dining area and guest tables to uphold standards.
- Executed opening and closing procedures for dining area, ensuring readiness for guests. such as setting up the dining area, restocking supplies.
Team Trainer
Pizza Hut
Lebanon, TN
08.2023 - 09.2024
- Trained new employees on company processes and best practices.
- Offered training and support to keep team members motivated and working toward objectives.
- Established clear expectations for employees, providing guidance when needed.
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved conflicts within the team to maintain a positive work environment.
- Communicated effectively with management regarding team progress and challenges.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Car Hopper
Sonics Drive In
Lebanon, TN
03.2021 - 02.2022
- Delivered food and beverages to customers in a timely manner.
- Provided excellent customer service to enhance dining experience.
- Assisted team members with order preparation during peak hours.
- Communicated effectively with kitchen staff regarding special orders.
- Handled cash transactions and processed credit card payments accurately.
- Maintained cleanliness of service areas and dining spaces.
- Recorded customer orders at the point of sale., prepared foods and processed payments in full-service establishment.
- Completed opening, closing, and shift change tasks by following company guidelines.
Education
Graduate Certificate - Nail Technician
Genesis Career College
Nashville, TN04-2025
Skills
- Order fulfillment
- Warehouse operations
- Inventory management
- Order accuracy
- Quality control
- Scanning equipment
- Warehouse systems
- Customer service
- Cash handling
- Staff training
- Problem solving
- Attention to detail
Timeline
Order Picker
Geodis Logistics
07.2026 - Current
Server
Shoney's Restaurant
09.2024 - 10.2025
Team Trainer
Pizza Hut
08.2023 - 09.2024
Car Hopper
Sonics Drive In
03.2021 - 02.2022
Graduate Certificate - Nail Technician
Genesis Career College