Shekinah Montgomery
Memphis,TN
Summary
Dynamic team player with a proven track record at Urban Air Trampoline and Adventure Park, excelling in customer service and cash handling. Recognized for fostering a positive work environment and training new staff, while effectively managing inventory and maintaining high safety standards. Committed to enhancing team performance through collaboration and problem-solving.
Overview
2
2
years of professional experience
Work History
Team Member
Urban Air Trampoline and Adventure Park
10337 E Shelby Dr, Collierville, TN 38017
01.2024 - Current
- Assisted in daily operations by preparing food and beverages according to standard recipes.
- Maintained cleanliness and organization of work area, adhering to safety standards.
- Provided excellent customer service by engaging with customers and addressing inquiries promptly.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Learned and operated equipment safely, following established protocols for preparation tasks.
- Supported inventory management by restocking supplies and monitoring product freshness.
- Adapted quickly to changing demands and handled multiple tasks simultaneously in fast-paced environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Operated register to process payments and collect cash payment for order totals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive team environment through effective communication and cooperation with colleagues.
Education
No Degree -
Center Hill High School
13250 Kirk Rd, Olive Branch, MS 3865405-2028
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Cash handling
- Following instructions
- Cleaning
- Flexible schedule
- Leadership qualities
- Money handling
- Computer skills
Timeline
Team Member
Urban Air Trampoline and Adventure Park
01.2024 - Current
No Degree -
Center Hill High School