Shekinah Murilo
Burbank,CA
Summary
Reliable, store associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Concession Stand Worker
California multicultural society
06.2019 - 06.2019
- Worked at kid’s zone stand
- Helped children with arts and crafts activities
- Maintained clean, organized workspace according to operational standards
- Responded to customer complaints to help resolve issues
- Consistently provided friendly service to promote better customer engagement
Retail Associate
Walgreens
06.2017 - 08.2017
- Participated in school work experience program
- Used basic technology to look up items
- Worked with other co-workers to plan projects in-store.
- Stocked merchandise, clearly labeling items, and arranged according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained clean sales floor and straightened and faced merchandise.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Transfer Student - Communication Disorders
Glendale Community College
Glendale, CA09.2023
High School Diploma -
John Burroughs High School
Burbank, CA05.2018
Skills
- Knowledge of operating Personal Computers
- Personal skills: helpful, creative, patient in tough situations, organized and focused
- Customer Service
- Positive Customer Engagement
Certification
- CEU: Provide Effective Communication to Hard-of-Hearing Individuals Per the ADA, The Better Connect Academy, LLC- [March 2023]
- CPRToday! Inc. Training Course: Basic Life Support Adult, Child, & Infant CPR and AED-[May 2023]
Timeline
Concession Stand Worker
California multicultural society
06.2019 - 06.2019
Retail Associate
Walgreens
06.2017 - 08.2017
Transfer Student - Communication Disorders
Glendale Community College
High School Diploma -
John Burroughs High School
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