Shekinah Taylor

• Loaded and strapped shipments into place on trucks.
• Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
• Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
• Maintained clean and functional warehouse space throughout 10 hour shifts.
• Followed all safety and security protocols to minimize risk of injury.
• Collaborated with team members to maintain efficient workflow.
• Operated scanning equipment to track orders and shipments.

• Worked well with teammates and accepted coaching from management team.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Assisted other team members to achieve goals.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Trained new team members on procedures, customer service, and sales techniques.
• Prepared products following restaurant, health, and safety standards and procedures.
• Became familiar with products to answer questions and make suggestions.
• Operated cash register to ring up final bill and process various forms of payment.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Escalated problems or complaints to relevant supervisor or manager for resolution.
• Accurately operated cash register to process customer payments.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided product and service recommendations to guide customers on products to meet varying needs.

During my time at Home Depot, I strictly worked as a cashier where I handled cash register duties and indugled in customer service involving the products in which the establishment sold.

• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Assisted other team members to achieve goals.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Trained new team members on procedures, customer service, and sales techniques.
• Prepared products following restaurant, health, and safety standards and procedures.
• Became familiar with products to answer questions and make suggestions.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Escalated problems or complaints to relevant supervisor or manager for resolution.
• Kept kitchen, counter and dining areas cleaned and sanitized.

• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Assisted other team members to achieve goals.
• Prepared products following restaurant, health, and safety standards and procedures.
• Became familiar with products to answer questions and make suggestions.