SHELA MARQUEZ
Casa Grande,AZ
Summary
My approach emphasizes creative solutions and strong communication, driving continuous improvement and achieving key objectives. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Professional in electronics manufacturing with strong background in operating surface mount technology equipment. Skilled in precision assembly, quality control, and troubleshooting to ensure optimal performance. Collaborative team member focused on achieving operational goals and adapting to dynamic production environments. Known for reliability, technical proficiency, and results-driven approach.
Overview
17
17
years of professional experience
Work History
SMT Operator
VERIGON
Tempe, AZ
10.2024 - Current
- High-Value Responsibility Gaps for SMT Operator at VERIGON
- **Perform routine maintenance and troubleshooting on SMT equipment to minimize downtime.**
- **Executed routine maintenance on SMT machines, reducing potential downtime through proactive troubleshooting efforts.**
- **Suggested operational improvements by analyzing workflows, enhancing overall efficiency in production processes.**
- Played an integral role in the successful completion of various projects, meeting critical deadlines through efficient SMT operations and effective teamwork.
- Developed collaborative relationships with engineering, quality assurance, and production teams to ensure seamless communication during the manufacturing process.
Shift Leader
DSM AZ INC.
Tempe, AZ
06.2020 - 09.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
Rework Technician
DSM AZ INC.
Tempe, AZ
06.2020 - 09.2024
- Adhered to all company policies and procedures, including proper disposal of hazardous waste materials generated during the rework process.
- Maintained high-quality standards through meticulous calibration of tools and equipment used in the rework process.
- Increased production efficiency by maintaining a clean and organized work environment, adhering to safety protocols.
- Optimized turnaround times by prioritizing urgent requests and managing workload efficiently to meet tight deadlines.
- Supported quality assurance initiatives by proactively reporting any observed non-conformities or discrepancies in established processes, contributing to overall improvements in product performance and customer satisfaction.
- Enhanced product quality by conducting thorough inspections and identifying defects in electronic components.
- Collaborated closely with engineers to develop solutions for recurring issues, improving overall manufacturing processes.
- Contributed to cost reduction initiatives by salvaging usable parts from defective products for reuse in other applications.
- Streamlined workflow through consistent adherence to standard operating procedures and best practices in rework operations.
- Conducted precise soldering tasks to effectively repair printed circuit boards, ensuring optimal functionality.
- Effectively communicated with cross-functional teams to ensure timely completion of projects requiring rework support.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Assembled products according to changing daily work orders and specific customer needs.
- Collaborated with other departments to optimize production workflows.
SMT Machine Operator
DSM AZ INC.
Tempe, AZ
02.2018 - 10.2019
- Streamlined workflow processes through effective communication with team members and supervisors.
- Contributed to equipment maintenance schedules by proactively identifying and reporting on potential issues before they escalated into costly downtime events.
- Assisted engineering teams in developing new processes or refining existing ones for continuous improvement initiatives.
- Upheld a high standard of cleanliness throughout workstation areas, reducing risks associated with contamination or electrostatic discharge damage.
- Improved product quality with strict adherence to IPC standards during the assembly process.
- Participated in ongoing training sessions to stay current with industry advancements and best practices for SMT operations.
- Demonstrated adaptability, adjusting quickly to changes in production schedules or unexpected equipment malfunctions without compromising output targets.
- Enhanced production efficiency by maintaining and calibrating SMT machines regularly.
- Facilitated smooth transitions during shift handovers, providing comprehensive updates on machine status and pending tasks to incoming operators.
- Increased overall yield rates, conducting routine inspections of assembled circuit boards for defects.
- Ensured timely delivery of products by coordinating with team members to meet deadlines consistently.
- Optimized production output, performing efficient changeovers between different job runs on SMT equipment.
- Maintained a safe work environment, adhering to safety protocols and guidelines at all times.
- Collaborated with cross-functional teams to resolve issues affecting production throughput or product quality levels.
- Identified and corrected defects to bring completed products in line with tolerances.
- Labeled components and monitored use to keep accurate records.
Housekeeper
Merry Maids
Phoenix, AZ
05.2017 - 01.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Operated electronic backpack vacuums and floor sweepers.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
MICROSCOPE INSPECTOR
ACCU-SEMBLY INC.
Duarte, CA
10.2010 - 04.2013
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Upheld codes and regulations governing materials, processes, and procedures.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Identified repair and upgrade requirements needed to meet safety and quality standards.
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
- Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
- Improved product quality with stringent inspection techniques, identifying defects before products reached market.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Provided feedback to production team regarding product quality.
- Repaired faults, reassembled products, and completed additional tests.
KEY HOLDER
RadioShack
La Puente, CA
09.2009 - 07.2010
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Streamlined opening and closing procedures as integral member of store staff.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
- Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Mentored junior staff members, helping them develop their skills to advance within the company successfully.
- Improved team morale and efficiency through effective delegation and clear communication.
- Enhanced store security by meticulously following all opening and closing procedures.
- Resolved customer complaints with empathy and efficiency, turning potential negative experiences into positive ones.
- Conducted thorough audits of cash handling procedures, safeguarding against discrepancies.
- Maintained store's cleanliness and visual standards, creating welcoming environment for customers.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Education
High School Diploma -
MTN. VIEW HIGH SCHOOL
El Monte, CA06.2007
Skills
- Positive Attitude
- IPC certification
- Adaptability to change
- Production line efficiency
- Quality control standards
- Standards compliance
- Electrostatic discharge awareness
- Team Leadership
- Problem-Solving
- Decision-making capabilities
- Team motivation
- Strong verbal and written communication
- Training Assistance
- Creative Problem-Solving
- Team Collaboration and Leadership
- Team Supervision
- Staff Supervision
- Motivational Leadership
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
SMT Operator
VERIGON
10.2024 - Current
Shift Leader
DSM AZ INC.
06.2020 - 09.2024
Rework Technician
DSM AZ INC.
06.2020 - 09.2024
SMT Machine Operator
DSM AZ INC.
02.2018 - 10.2019
Housekeeper
Merry Maids
05.2017 - 01.2018
MICROSCOPE INSPECTOR
ACCU-SEMBLY INC.
10.2010 - 04.2013
KEY HOLDER
RadioShack
09.2009 - 07.2010
High School Diploma -
MTN. VIEW HIGH SCHOOL