Claudia Jaime

Preparing ready-to-use kits of electronic components for production lines. Mount technology (SMT) manufacturing process.

• mounting electrical components directly onto a printed circuit board (PCB). Components mounted this way are called surface-mount devices (SMDs).
• Maintained knowledge of industry policies and procedures to set up and operate equipment safely.

The SMT kitting process ensures that all parts are delivered to the production line accurately.

• Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
• Increased overall product quality through meticulous attention to detail during operation processes.

• Inventory, cycle counting, daily reports
• Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Conducted physical inventories, verifying quantities against system records and adjusting as necessary.
• Assisted in training new team members on cycle counting procedures and best practices, ensuring consistent and accurate inventory management across the organization.
• Enhanced warehouse efficiency with thorough audits of stock levels and proper storage procedures.
• Contributed to successful audits by providing accurate, complete, and well-organized documentation of all performed cycle counts.
• Supported management in making informed decisions through accurate reporting on inventory status.

• Stower, minimum requirement of item to store everyday
• Sorted over 100 products onto shelves according to type, weight, and size.
• Increased efficiency in stowing processes by implementing better organization and time management techniques.
• Utilized scanning equipment to quickly locate and identify items and stock locations.
• Used hand trucks and pallet jacks to safely move items to designated areas.
• Complied with safety regulations and protocols to reduce risks and safeguard teams.
• Maintained clean and organized workspaces to uphold safety standards.

• Sales representative, retention sales and technical support
• Exceeded performance expectations consistently while handling challenging situations such as irate customers or complex billing disputes.
• Managed high call volume, maintaining professionalism and efficiency in all interactions.
• Successfully retained at-risk customers by presenting customized offers based on their preferences and usage patterns.
• Built rapport with customers through active listening and empathetic understanding of their needs.
• Handled customer escalations effectively, resolving concerns promptly and professionally.
• Increased customer retention by addressing concerns and offering tailored solutions to retain business.

• Company Overview: Production Manager/Machine Operator for a major beverage bottler/distributor
• We were able to increase production by 35% through new procedures that my team was able to design and implement
• Production Manager/Machine Operator for a major beverage bottler/distributor

• My family opened Ranch Chico in Spokane
• I was responsible for all phases of restaurant operations
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

• I was hired as a cashier and was promoted to different departments such as Department Manager of the Clothing Department
• My last position was Loss Prevention and Inventory Control Auditor
• Cashier - 3 years
• Clothing Department Manager - 7 years
• Loss Prevention and Inventory Control Auditor - 2 years
• Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
• Provided exceptional customer service by addressing concerns promptly and professionally, leading to increased satisfaction levels.
• Ensured data confidentiality with strict adherence to company policies regarding sensitive information handling.
• Reviewed invoices for accuracy before submitting them for payment approval, ensuring proper allocation of funds within the department budget constraints.