Summary
Overview
Work History
Education
Skills
Timeline
Generic

TEWODROS ALEMU

Dallas,TX

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Motorola Solutions (SMT Kitting) & Jabil (SMT Kitt

Shipping and Receiving
Richardson, TX
08.2023 - 02.2025
  • My primary responsibility was to locate and provide the assembly line with parts to keep it operating.
  • I used SAP, the X-ray machine, and the Juki machine on a daily basis, and I was able to use them all without any problems.
  • Possessing authorization to operate electric ladders, cherry pickers, and forklifts.
  • I mostly worked on cycle counting, work order investigation, and inventory control. I consistently went above and beyond what managers and team leaders expected of me.
  • I was instructed and trained to operate the labeling machine, also referred to as IMS.

Customer Service Manager

7-eleven
Dallas, TX
11.2019 - 01.2024
  • Led customer service team to enhance customer satisfaction and loyalty.
  • Trained staff on effective communication and problem-solving techniques.
  • Implemented new procedures to streamline service operations and reduce wait times.
  • Coordinated inventory management to ensure product availability for customers.
  • Developed training materials to improve staff knowledge on products and services.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Maintained up-to-date knowledge of company products, services, pricing structures, promotions.

Assembler

PHILIPS ETHIOPIA PLC Addis Ababa, Et.
Addis Ababa
06.2017 - 08.2019
  • Assembled electronic components following precise specifications and quality standards.
  • Operated assembly tools and equipment to ensure efficient production processes.
  • Collaborate with team members to optimize workflow processes within the department.
  • Test assembled products for accuracy and functionality prior to final packaging.
  • Packed finished products for shipment and prepared them according to shipping specifications.
  • Cleaned and lubricated parts, equipment, and machinery.
  • Sorted, graded, weighed, and inspected products, verifying and adjusting product weight or measurement to meet specifications.

Education

ADDIS KETEMA SECONDEROY SCHOOL
ADDIS ABABA

Skills

  • Shipping and receiving
  • Complex problem-solving
  • Loading and unloading
  • Wrapping and boxing
  • Pallet Jack Operations

Timeline

Motorola Solutions (SMT Kitting) & Jabil (SMT Kitt

Shipping and Receiving
08.2023 - 02.2025

Customer Service Manager

7-eleven
11.2019 - 01.2024

Assembler

PHILIPS ETHIOPIA PLC Addis Ababa, Et.
06.2017 - 08.2019

ADDIS KETEMA SECONDEROY SCHOOL

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