Shelbi Craig

• HSTA Faculty Rep and Union Rep
• HSTA/NEA Delegate 23-24
• Frequent communication with parents, supervisors and faculty to provide feedback and discuss growth opportunities
• Maintained confidentiality and discretion where required
• Created and updated records to maintain current, accurate and compliant documentation
• Participated in strategic planning for overall growth
• Maximized team efficiency and attention to task through organization and meeting minutes

On call Kids for all Seasons camp counselor

• Built positive relationships with community, and team members to achieve smooth and productive program experience
• Clear and concise communication

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
• Responded to customer requests for products, services and company information
• Promotion of products and services
• Answered customer telephone calls promptly to avoid on-hold wait times
• Offered advice and assistance to customers, paying attention to special needs or wants
• Receipt of and delivery of messages and important information to supervisors and managers