Shelbi Edenburn
Farmington,IL
Summary
Dynamic professional with proven track record in enhancing operational efficiency and client satisfaction, leveraging strong organizational skills and adaptability. Expert in fostering teamwork and collaboration, significantly improving service delivery. Skilled in active listening and problem-solving, ensuring high-quality outcomes in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Helping Hand
Renaissance Care Center
09.2024 - Current
- Reduced response times for assistance requests by efficiently prioritizing and organizing tasks.
- Ensured a safe and comfortable environment by maintaining cleanliness standards and addressing potential hazards.
- Delivered exceptional service by actively listening to client concerns and promptly addressing any issues that arose.
- Enhanced client satisfaction by taking specified meal orders & serving meals.
Assistant Teacher
Kimmy Kares Daycare
09.2022 - 06.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, meals and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with teachers to design lesson plans and coordinate activities for classes.
Assistant Teacher
The Goddard School of Springfield
01.2022 - 03.2022
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, meals and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted in implementation of new learning tools, systems and materials.
Direct Support Professional
Emerald Estates
08.2019 - 06.2021
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Lead Dishwasher/Trainer
Scapecchi's Supper Club Inc.
08.2012 - 10.2018
- Collaborated with kitchen staff to implement a system for organizing dirty dishes, streamlining the cleaning process and improving overall efficiency.
- Reduced wait times for clean dishes by prioritizing tasks and managing time effectively.
- Promoted a positive work environment with strong communication skills among all staff members.
- Provided training and guidance to new hires on proper dishwashing techniques, sanitation practices, and related equipment usage.
- Increased workplace safety by consistently adhering to health and sanitation guidelines.
- Supported fellow team members in additional kitchen tasks such as food preparation or general cleaning when required.
Editorial Book Publisher
Royal Publishing
05.2009 - 05.2012
- Increased readership with targeted marketing strategies and engaging content development.
- Established clear communication channels among team members to facilitate collaboration on projects with tight deadlines.
- Collaborated with external agencies for targeted advertising campaigns that drove subscriber growth.
- Optimized workflows by implementing new technologies and software solutions for better productivity.
- Coordinated cross-functional efforts between editorial, design, production, marketing, sales departments ensuring a cohesive workflow from ideation to final product delivery.
- Utilized desktop publisher software to examine printed materials and verify design elements remained intact.
- Enhanced publication quality by meticulously editing and proofreading content prior to release.
- Participated in meetings and conference calls to gather and communicate document layout and production process information and represent production function.
Education
High School Diploma -
Lawrence Education Center
Springfield, ILFarmington Central High School
Farmington, ILSkills
- Active Learning
- Customer Service
- Excellent Communication
- Teamwork and Collaboration
- Stress Tolerance
- Adaptability and Dependability
- Time Management
- Problem-solving abilities
- Multitasking
- Organizational Skills
- Active Listening
- Analytical Thinking
Timeline
Helping Hand
Renaissance Care Center
09.2024 - Current
Assistant Teacher
Kimmy Kares Daycare
09.2022 - 06.2023
Assistant Teacher
The Goddard School of Springfield
01.2022 - 03.2022
Direct Support Professional
Emerald Estates
08.2019 - 06.2021
Lead Dishwasher/Trainer
Scapecchi's Supper Club Inc.
08.2012 - 10.2018
Editorial Book Publisher
Royal Publishing
05.2009 - 05.2012
High School Diploma -
Lawrence Education Center
Farmington Central High School
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