Shelbi Reyes
Essexville,MI
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Marshall’s
Bay City, MI
07.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Front Desk Supervisor
Marshalls
02.2022 - 07.2023
- Trained employees at the front end POS technology and in costumer service.
- Maintained a safe working environment and culture for all internal associates and external costumer’s.
- Couched team members in TJX rewards.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Crew Leader
Subway
11.2018 - 12.2021
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Sandwich Artist
SUBWAY®Restaurants
Essexville, MI
07.2017 - 11.2018
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
High School Diploma -
Southeastern High School
Online School01.2022
Skills
Costumer Service
Culture/Environment
De-escalation training
Additional Information
Why am I looking for a job in the healthcare field you may be asking yourself? Because from the beginning my heart has always been set on doing something great like helping people. Even though I got that satisfaction through helping costumers with their needs it’s much different from making an impact on the world and helping take care of someone in their day to day lives. I love helping people and I feel like my purpose on this earth is to do much more than retail. My father recently passed away in July from colon cancel, I primarily took care of him with the help of some nurses coming out a few days a week. I always told him I loved taking care of him and now that he is gone, I do miss it. I have the drive and ability for this job!
Timeline
Assistant Store Manager
Marshall’s
07.2023 - Current
Front Desk Supervisor
Marshalls
02.2022 - 07.2023
Crew Leader
Subway
11.2018 - 12.2021
Sandwich Artist
SUBWAY®Restaurants
07.2017 - 11.2018
High School Diploma -
Southeastern High School