Shelbie Maughan
Logan,UT
Summary
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Caregiver
ComForCare
11.2025 - Current
- Extremely attentive work to ensure clients are safe in all aspects.
- Executed meal preparation according to specified recipes and guidelines.
- Navigated unfamiliar settings with sensitivity and empathy to individual backgrounds and community values.
- Provided compassionate personal care to clients, enhancing daily living and overall well-being.
- Assisted individuals with mobility by providing support for sitting up and relocating to different areas.
Production
EK Worldwide
08.2024 - 10.2025
- Frequently going above hourly standards and challenging myself to provide the best work possible
- Self motivated work which utilized awareness and comprehension of all areas.
- Maintained cleanliness and organization to enhance workplace efficiency.
- Operated machinery to assemble products according to specifications and quality standards.
- Assisted in troubleshooting equipment issues to minimize downtime during production shifts.
Shift Lead (General Manager)
Tropical Smoothie Cafe
03.2023 - 07.2024
- Using many different computer operations including POS systems, training programs, and google drive programs.
- Handling all safe and register money to ensure properly delegated money and correct amounts at all times.
- Being extremely personable and attentive to ensure the happiness of employees and customers at all times.
- Trained and mentored team members on operations.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Coordinated shift schedules to optimize workforce efficiency and coverage.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Front-End/Customer Service Desk
Smith’s Marketplace
09.2021 - 01.2023
- Assisted customers with all checkout processes and bagging items efficiently.
- Supported team members in maintaining clean and organized areas.
- Provided guidance to customers on using self-checkout machines effectively.
- Provided outstanding customer support to ensure respectful interactions with every individual.
- Oversaw the handling and transfer of significant funds, adhering to established protocols for financial transactions.
- Communicated effectively with customers and management regarding various situations that arise.
- Supported front end managers in effectively allocating staff throughout the day to enhance workflow efficiency.
Sr. Sandwich Artist/Assistant Manager
Subway
03.2018 - 12.2020
- Highly based on excellent customer service, attentive to all requests.
- Focusing on cleaning daily, weekly, and monthly along with writing the cleaning logs to make sure others are doing their share.
- Time management with online orders and in-store customers.
- High focus on prep work and timing of when and where it was needed.
- Money management with counting drawers, making deposits, and getting change.
Education
High School Diploma -
GED Utah
05-2019
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Positive attitude
- Cash handling
- Team leadership
- Strong verbal and written communication
- Customer service focus
Certification
Food Handlers Permit (expires 2027)
Timeline
Caregiver
ComForCare
11.2025 - Current
Production
EK Worldwide
08.2024 - 10.2025
Shift Lead (General Manager)
Tropical Smoothie Cafe
03.2023 - 07.2024
Front-End/Customer Service Desk
Smith’s Marketplace
09.2021 - 01.2023
Sr. Sandwich Artist/Assistant Manager
Subway
03.2018 - 12.2020
High School Diploma -
GED Utah