Shelbie Yocom

• Analyzed potential client requirements and prepare comprehensive plans that meet individual insurance needs and financial goals.
• Researched and stay abreast of current insurance regulations to proactively inform clients of policy and fee updates.
• Guided clients through compiling important financial histories and documentation for evaluation.
• Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
• Provided knowledgeable financial guidance to clients to ensure that their retirement was customized to their financial needs.

Munitions Controller, 04/2018 to 07/2020

• · Initial point of contact for Hill Consolidated Command Post for Unit Deployment Managers and Base Recall
• · Establishes, develops, and maintains effective working relationships
• · Meets with key customers and coordinating officials to assess customer satisfaction, explain organization policy and procedures and resolve significant problems which arise
• · Served as liaison between U.S. Air Force and Japanese Self-Defense Forces
• · Met with key stake holders to brief them on status of projects
• · Resolved conflicts between agencies by reviewing policies and finding solutions that made both sides satisfied
• · Created formal training using Microsoft and PowerPoint products
• · Periodically reviewed needs of workplace to ensure most effective utilization of personnel.

Trailer Maintenance Scheduler/Support Lead, 04/2017 to 04/2018

• · Prepared production plans for specific projects and operations through compilation of customer requirements, engineering designs, specifications, and machining process data; compiling estimates for different types of skilled labor and number of worker-hours required for production operations
• · As Production Controller, closely coordinated production efforts with the designers, made frequent changes in schedules and priorities, and made every effort to control costs
• · Established exact route of each individual part needed for maintenance projects
• · Created tracking documents using Microsoft Excel
• · Made unexpected arrangements to transport equipment and machines anywhere in the world, and realigned resources in order to maintain production schedules
• · Extensive knowledge, skill, and experience to prevent or alleviate production delays, scheduling conflicts, lack of sufficient materials, faulty processes, labor shortages, or skilled trade imbalances.

AMRAAM Crew Chief, 02/2016 to 03/2017

• · Supervised personnel in delivery of munitions and equipment to support other Air Force agencies
• · Trained new employees on safety procedures, directives, and policies
• · Ensured all safety regulations were maintained in work environment
• · Used special and standard test equipment, gauges, and hand tools in accomplishing repair, modification, and maintenance work
• · Accomplished scheduled inspections of egress systems
• · Using prescribed job guides and technical data which required interpretation and or adaptation
• · Properly supervised and trained employees on various repair methods.

Storage Crew Chief, 11/2014 to 02/2016

• · Solely responsible for team of employees
• · Trained all new employees on regulations and policies of safely storing, transporting, and handling of explosives and their parts
• · Ensured strict accountability of stockpile of munitions
• · Documented Movement Control Records for input into Master Storage Plan and Combat Ammunition System database
• · Consistently enforced all Air Force and host nation explosive safety, AFOSH, Air Force Occupational Safety and Health standards, and security standards
• · Directed and assisted munitions custody accounts with monthly, quarterly, semi-annual, and annual inventories and other related tasks.