SHELBY AMERSON
Jasper
Summary
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
Work History
Assistant Manager of Operations
Rural King
Jasper, AL
10.2024 - 02.2026
- Streamlined inventory management processes to enhance operational efficiency.
- Coordinated daily operations to ensure adherence to company policies and standards.
- Developed and implemented training programs for new team members.
- Analyzed workflow processes to identify areas for improvement and increased productivity.
Asset Protection Manager
Walmart
Jasper, AL
10.2023 - 06.2024
- Verified and processed invoices for accuracy and completeness of information.
- Streamlined Accounts Payable operations through successful implementation of process improvements.
- Resolved invoice issues with vendors, customers, and internal departments in an effective manner.
- Maintained accurate records for all accounts payable invoices.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Matched orders with invoices and recorded required information.
Overnight Team Lead
Walmart
Jasper, Alabama
01.2022 - 10.2023
- Inspected equipment before use to ensure it was functioning properly.
- Conducted regular meetings with staff to discuss progress towards goals.
- Monitored performance of staff to ensure quality standards were met.
- Provided feedback to team members on their performance levels.
- Managed daily shift operations, including scheduling and assigning team members to specific tasks.
- Trained new employees on procedures, policies, and job functions.
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
Digital Team Lead
Walmart
Jasper, AL
01.2021 - 12.2021
- Identified opportunities to enhance the user experience of customers when shopping online.
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
Education
High School Diploma -
Curry High School
Curry05.2016
Skills
- Surveillance systems
- Bookkeeping knowledge
- Excellent Communication
- Time Management
- Professionalism
- Reliability
- Organizational Skills
- Multitasking
- Attention to Detail
- Adaptability
- Problem-Solving
- Self Motivation
- Decision-Making
Timeline
Assistant Manager of Operations
Rural King
10.2024 - 02.2026
Asset Protection Manager
Walmart
10.2023 - 06.2024
Overnight Team Lead
Walmart
01.2022 - 10.2023
Digital Team Lead
Walmart
01.2021 - 12.2021
High School Diploma -
Curry High School