Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Backer

ND

Summary

Dedicated and detail-oriented professional with a Bachelor’s degree in Biology and over 14 years of diverse experience in both medical and service industries. Skilled in medical documentation, with a solid foundation in biological sciences and hands-on laboratory work. Proven ability to collaborate effectively with medical teams, manage patient information, and support clinical workflows in high-pressure environments. In the service industry, demonstrated expertise in bar management, bartending, and customer service, with a track record of leading teams, optimizing operations, and enhancing customer experiences. Adept at managing inventory, implementing new programs, and ensuring compliance with health and safety regulations. Exceptional interpersonal communication skills with a commitment to delivering quality service and fostering positive environments. Seeking to leverage a comprehensive background in both medical and service roles to contribute to a pathology technician position within a laboratory setting, with a focus on supporting health and healing initiatives

Overview

8
8
years of professional experience

Work History

Bar Manager

Jesters Concepts
12.2023 - 08.2024
  • Supervised bar staff, including scheduling and performance management
  • Managed inventory, ensuring proper stock levels and minimizing waste
  • Conducted financial reconciliation of daily sales and expenses
  • Ensured compliance with health and safety regulations and maintained a clean and organized work environment
  • Developed and implemented new drink menus and promotions to enhance customer experience
  • Played a key role in opening two new restaurants, overseeing bar setup and operations.

Bartender/Server and Designated Trainer

Cheesecake Factory
01.2017 - 01.2022
  • Provided high-volume service and crafted cocktails efficiently
  • Managed events for groups of 10-300 and handled extensive bar prep
  • Trained staff and managed full bar operations during peak times
  • Executed complex cocktail recipes and maintained high service standards
  • Started as a Bartender/Server in 2010, accumulating extensive experience across various roles and establishments, including Malo, Maynard's Wharf, and Applebee's.

Medical Scribe

Mercy Medical Center
05.2016 - 01.2018
  • Collaborated closely with physicians to accurately transcribe and document patient histories, physical examinations, and treatment plans
  • Managed patient data entry into electronic health records (EHR) systems, ensuring accuracy and confidentiality
  • Organized and prioritized patient information, enhancing workflow and supporting timely decision-making
  • Facilitated communication with medical staff to meet documentation requirements for each patient encounter.

Education

Bachelor's Degree in Biology -

Grand View University
01.2017

Skills

  • Interpersonal communication
  • Team Collaboration
  • Medical Documentation
  • Laboratory Procedures
  • Employee Training
  • Time Management
  • HIPAA Compliance Knowledge
  • Medical Documentation skills
  • Adaptability in Fast-Paced Environments
  • Medical Abbreviations Knowledge

Timeline

Bar Manager

Jesters Concepts
12.2023 - 08.2024

Bartender/Server and Designated Trainer

Cheesecake Factory
01.2017 - 01.2022

Medical Scribe

Mercy Medical Center
05.2016 - 01.2018

Bachelor's Degree in Biology -

Grand View University
Shelby Backer