Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelby Barkoskie

Saint Johns ,FL

Overview

4
4
years of professional experience
1
1
Certification

Work History

Insurance Agent

Insurance Pipeline
Fort Lauderdale, FL
12.2024 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Prepared and reviewed insurance applications to verify compliance with regulations.

Hair Stylist

The look and lifestyle salon
Saint Augustine, FL
08.2020 - Current
  • Scheduled customer appointments and rearranged individual time slots to meet demand
  • Suggested treatments and styles to suit customer appearance and fashion choices
  • Processed payments, entering sales in register for prompt customer service

Patient Access Specialist

Nemours Children's Health
Jacksonville, FL
05.2022 - 02.2023
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered
  • Stayed calm under pressure to and successfully dealt with difficult situations
  • Collected and validated patient demographics and insurance information
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment

Licensed Life Insurance Agent

Bankers Life and Casualty
Jacksonville, FL
04.2023 - 12.2023

Medical Office Specialist

BAPTIST BEHAVIORAL HEALTH
Jacksonville, FL
10.2020 - 07.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing
  • Received, recorded and filed medical payments by check, cash and credit card
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing
  • Received, recorded and addressed incoming and outgoing communication via telephone and email
  • Completed administrative patient intakes with case histories, insurance information and mandated forms

Education

High school diploma - undefined

Bartram Trail High School
Saint Johns, FL

Cosmetology - Hairdressing

First Coast Technical College
Saint Augustine, FL
03.2017

Skills

  • Sales experience
  • Customer service
  • Computer skills
  • Medical receptionist
  • Front desk
  • Office experience
  • Medical records
  • Medical scheduling
  • Multi-line phone systems
  • Typing
  • Computer literacy
  • Clerical experience
  • Organizational skills
  • Phone etiquette
  • Time management
  • Medicare
  • Word processing
  • Filing

Certification

  • Cosmetology License
  • Life Insurance License
  • May2023 to May2026
  • Health Insurance License
  • May2023 to May2025
  • Licensed in28 states

Timeline

Insurance Agent

Insurance Pipeline
12.2024 - Current

Licensed Life Insurance Agent

Bankers Life and Casualty
04.2023 - 12.2023

Patient Access Specialist

Nemours Children's Health
05.2022 - 02.2023

Medical Office Specialist

BAPTIST BEHAVIORAL HEALTH
10.2020 - 07.2022

Hair Stylist

The look and lifestyle salon
08.2020 - Current

High school diploma - undefined

Bartram Trail High School

Cosmetology - Hairdressing

First Coast Technical College
  • Cosmetology License
  • Life Insurance License
  • May2023 to May2026
  • Health Insurance License
  • May2023 to May2025
  • Licensed in28 states
Shelby Barkoskie