Shelby Bishop
Summary
Trustworthy Detention Officer with 8 years of experience. Talented at quickly deescalating conflicts and maintaining superior levels of levelheadedness. Intelligent and agile with remarkable security awareness. Resourceful and dedicated with motivational leadership, training and employee supervision experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Detention Officer
Southwest Virginia Regional Jail Authority
01.2016 - Current
- Promoted to Corporal position in 2022.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
- Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Implemented crisis intervention strategies when needed, demonstrating empathy toward inmates during difficult situations without compromising authority or control over the situation.
- Assisted in the preparation and execution of transport assignments, ensuring both detainee and officer safety during transfers to other facilities or court appearances.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Attended to feeding, housing, and physical well-being of inmates.
- Responded promptly to emergency situations and provided medical aid.
Sales Associate
Dunham's Sporting Goods
09.2014 - 09.2015
- Organized and tagged merchandise
- Conducted inventory counts.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Grill Cook
Continental Services
01.2013 - 09.2015
- Enhanced customer satisfaction by consistently preparing high-quality dishes in a timely manner.
- Reduced food waste by implementing proper portion control and efficient cooking techniques.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Trained new staff members on grill station operations, resulting in improved overall performance of the team.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Ensured proper cooking temperatures were maintained for various proteins, resulting in consistent dish quality and reduced risk of foodborne illness.
- Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
Education
Skills
- Crisis Intervention
- Body and Cell Searches
- Surveillance
- Crisis Management
- De-Escalation Techniques
- Security Procedures
- Restraint Techniques
- First Aid Administration
- Dependable
- Work well in high stressed situations
Certification
- Certified Detention Officer, Southwest Virginia Criminal Justice Training Academy - September 19th- November 10th, 2016
- Certified in O.C Spray with Exposure, Southwest Virginia Criminal Justice Training Academy- November 4th, 2016
- Certified Field Training Officer, Southwest Virginia Criminal Justice Training Academy- October 29- November 2, 2018
- Certified Correctional Emergency Response Team, Southwest Virginia Criminal Justice training Academy- November 30-December 2, 2021
- Certified in Peer Support Training, Virginia Peer Support Association- May 16-18, 2022
- Certified First-Line Supervisor Training for Correctional Officers, Southwest Virginia Criminal Justice Training Academy- July 11-14, 2022
References
Joseph Milanese
Email- Joseph_Milanese@yahoo.com
Phone-(276) 639-9517
Morgan White
Email- Morgantw13@gmail.com
Phone- (276) 346-7677
Kiley Black
Email- K.black795@yahoo.com
Phone-(276) 860-2356
Timeline
Detention Officer
Southwest Virginia Regional Jail Authority
01.2016 - Current
Sales Associate
Dunham's Sporting Goods
09.2014 - 09.2015
Grill Cook
Continental Services
01.2013 - 09.2015
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