Shelby Boatner
Clarksville,TN
Summary
Detailed House Cleaner with 11 years performing residential housekeeping and cleaning. Highly skilled at completing housekeeping duties for multiple clients weekly. Background using correct cleaning chemicals and agents.
Overview
13
13
years of professional experience
Work History
House Cleaner
Self
02.2012 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Manager
Waffle House 247
12.2010 - 01.2012
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
IT Tech
Coursera
California 12.2023
Skills
Microsoft Word and Excel
Networking
Hardware
Operating Systems
Troubleshooting
Security
Mobile Devices
Virtualization and Cloud Computing
Operational Procedures
Timeline
House Cleaner
Self
02.2012 - Current
Manager
Waffle House 247
12.2010 - 01.2012
IT Tech
Coursera
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