Raegan Butcher
Merry Maids
Greenfield,IN
1
Certification
9
years of professional experience
Detail-oriented Professional Cleaner experienced in maintaining cleanliness and organization across diverse environments. Enhanced operational efficiency through collaboration, adaptability, and a focus on results. Resourceful Hostess Manager driven to elevate guest satisfaction, leading teams with effective communication and problem-solving skills to ensure seamless front-of-house operations.
Work History
House Cleaner
2 Years 1 Month- Managed shared cleaning workload with coworker across 2-3 homes per day. Handled full-home cleaning responsibilities, including bathrooms, bedrooms, kitchens, dusting, vacuuming, mopping, and bed making. Built strong customer communication and received employee of the month recognition many times during a year and a half with company.
- Organized cleaning supplies and restocked materials to maintain efficient daily operations.
- Sanitized kitchens, bathrooms, and high-touch surfaces using appropriate cleaning products and methods.
- Cleaned residential spaces thoroughly, following established housekeeping standards and safety procedures.
- Documented and relayed client preferences and special instructions to ensure consistent delivery of customized service requirements.
Hostess/Server
7 Years- I worked as a hostess for 6 years, managing busy periods by assisting with various tasks.
- Trained staff on greeting standards, waitlist procedures, and front-of-house etiquette.
- Supervised hostess team to coordinate reservations, seating flow, and guest arrivals.
- Resolved guest concerns promptly to maintain positive dining experiences.
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
Education
Associate of General Studies - General Studies
- Advantage Shelby Country Scholarship
Skills
Customer service
Residential Cleaning
Time Management
Home Maintenance
Microsoft Excel
Organizational skills
Microsoft Office
Medical terminology
Administrative experience
Serving Experience
Client Engagement
Customer Interaction
Communication skills
Cleaning
Microsoft Word
Front Desk
Payment Processing
Cleaning and sanitization
Health and safety compliance
Reservation management
Guest relations
Client Relations
Teamwork and collaboration
Problem-solving
Certification
Driver's License
Personal Information
Driving License: Driver's License
Timeline
House Cleaner
Merry Maids
06.2022 - 07.2024Read More
Hostess/Server
Kopper Kettle restaurant
06.2015 - 06.2022Read More
Ivy Tech Community College of Indiana
Associate of General Studies from General Studies
Read More