Shelby Bransford

Collaborate with team members to develop community outreach initiatives and fundraising activities.

Develop and implement marketing strategies aligned with business goals.

Develop and maintain a consistent brand image and voice.

Analyze customer preferences, market trends, and competitor offerings to refine marketing approaches and improve overall dining experiences.

• Manage daily operations and marketing strategies to enhance customer engagement and satisfaction.
• Oversee inventory management and order processing, ensuring optimal stock levels.
• Manage employee scheduling and payroll.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.